Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
11,886 approved reviews, newest moderated first
IN YOUR PICTURE THE BED LOOKS REALLY DENSE.. I ORDERED THE XLARGE FOR A 100 LB GSD VERY DISAPPOINTED HOW LITTLE STUFFING THERE IS IN YOUR PRODUCT WOULD NOT RECOMMEND IT NOR BUY A COUPLE MORE FOR MY OTHER TWO DOGS PICTURE WAS VERY DECEIVING
By Sandi B.
Response from MrFluffyFriend™· Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Received your product and it was below expectations, due to the fact that the pictures and the sizes are different, in order to send it back it would’ve cost me $90 it was not worth it. Therefore all I was credited back with 30% of my original cost which was basically $20 20, I would not highly recommend this to anybody.
By Bruno H.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Bruno! We are terribly sorry to know you are unsatisfied with our product and service. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The bed was excellent but no washing instructions enclosed. I would not have bought it it is not washable.
By Sarah
Response from MrFluffyFriend™· Jan 20, 2023
Hi Sarah. We’d greatly appreciate if you give us an opportunity to make things right and work toward earning back your business. You can contact us via email at [email protected]. Thank you so much!
product ripped in few days of use
By AS
Response from MrFluffyFriend™· Jan 20, 2023
Hi there! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Waiting five weeks for delivery. Ridiculous. Tracking is useless as I watch my order yo-yo around the country from a tantalizing 90 miles away to inexplicably 940 miles away. Delivery purgatory.
By tr M.
Response from MrFluffyFriend™· Jan 20, 2023
Hi there! We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
Bed arrived after about 2-3 weeks. Slightly concerned due to their not being much love for Mrfluffyfriend in reviews, however the initial chemically smell has gone away after 24 hours and the dog loves it, fits her perfectly and she gets in it whenever she can. She also wants to rip it to shreds but that's just how she rolls...
By chris O.
Response from MrFluffyFriend™· Jan 20, 2023
Hi, Chris. Thank you so much for taking the time to leave us this amazing review. Thank you for pointing out to improve our delivery services in the future. I want to assure you that your feedback does not go unnoticed. -Team MrFluffyFriend™
Too small for dog. Cat and dog slid off of it.
By DB
Response from MrFluffyFriend™· Jan 20, 2023
Hello. We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
I thought it would be a dog bed instead of a cover-there was no substance -it was like putting a throw on the floor instead of a bed:(
By gina G.
Response from MrFluffyFriend™· Jan 20, 2023
Hello Gina. We remain committed to our customers and your satisfaction. Please contact us at your earliest convenience so we can check your order status. You can contact us via email at [email protected].
