Modani FurnitureReviews of modani.com

We ordered over 3k worth of furniture from their website. They somehow mess up the city and zip code and on delivery day it's headed an hour from where we live. I confirmed the order email had the correct address so I have no idea what they did. I spent 3 hours trying to reach a human person to explain the issue and I couldn't get anyone. Tried live chat, text and email. Nothing. Problem still has not been addressed as I STILL cannot get anyone to respond. Nice furniture but horrific customer service

Worst experience ever. They advertised a couch on social media and their website and the couch looks nothing like the picture. Returning the item is a second job. I have been on hold for 2 hours straight. I will never buy from this company again. Think twice. It's a waste of money and they scam you just like everyone else in ATL. RUN

DONT GET LIED BY THESE PEOPLE. They will take Your cash saying the products are available, then fails to deliver or deliver totally incomplete, weeks go by and start delivering as they find the items. You can not ask refunds even on non delivered items..! Besides paying prime dollars for Chinese quality , is a rip-off to say is available to get the sale and then not deliver because is out of stock.! They accuse "new company policy".

This is the worse Furniture shop they will give u broken promises after another. Thru screwed up my order and delayed 2 weeks delivering my order. They do not care. Trust me on this. The LA rep Edwin Sanchez and his supervisor kseniya should attend more customer service training.

Chris B. made it easy to get a refund and schedule a pick up of the returne.

Chris B. provided outstanding customer service! Very efficient and professional !

I had received the table with a defect and they immediately rectified the issue very pleased with their customer service

It was just a quick response from Barbara!