Oceanic Teak FurnitureReviews of oceanicteakfurniture.com

Most of these reviews are six years old. The current executive team has chosen not to get involved with an obvious quality/workmanship issue. Initially, they responded professionally but when it came to fixing the issue they worried about shipping costs rather than customer service. I have asked three times to speak to the owners, no reply. I’d urge you to shop elsewhere,

ordered 10 seat Hudson table. Delivery was spot on and the pallet was well prepared so as to avoid any damage to the furniture. Lots of cardboard to protect the chairs as well as the table. Well done. The table and chairs. Couldnt be happier and a purchase I am glad we made. From a sales perspective I had emailed a few times with questions/concerns and Paul was more than quick to response

I’ve purchased teak furniture from Oceanic a couple of times and their teak furniture is outstanding. And they stand behind their products with a great return policy if something isn’t right. Highly recommend.

After a coupe of misunderstandings the company sent me a new table in great condition, good company and great service. Thanks a lot.

We ordered a discounted / sale set, fully expecting a few minor flaws. When we began to unwrap the set, we could see that there was a divot in one edge and that some of the sections did not appear to fit snugly together. The response after reporting this to Oceanic: “… the faults themselves are only cosmetic and can range from a small dent or slight crack to discoloration…Any defects can be solved with either a good clean and possibly a light sanding. They are not returns or damages, they are items we put to one side when they do not meet our usual standard. We sell these items at a discount due to them most likely requiring some amount of work to have them looking perfect.” After complete assembly, we reported the following issues: 1. Shockingly sloppy millwork all over the main surface 2. A divot – small piece of woof missing 3. A few scratches 4. The edges do not always align when sections are pushed together as designed. The owner responded: “You have a beautiful set of furniture that you will enjoy for many, many years at a fantastic price.” And we responded to him: “you managed to unload a clearly damaged item and still make a grand - a very good deal indeed for you. Had you been more honest/forthcoming, we would have looked elsewhere.”

Just wanted to give a shout out to Sarah at Oceanic Teak Furniture for her wonderful customer service. First rate. It's been an absolute pleasure dealing with this company - THANK YOU

We were searching for extendable teak tables and found Oceanic Teak Furniture online, they had exactly what we were looking for, unfortunately I waited too long to order the tables and they were no longer available, only the whole dinning sets. We ended up ordering 2 sets the the 120 extendable tables which included 20 chairs and thick seat cushions. I was a bit nervous ordering sight unseen the price seemed unbelievable good, but for 2 sets it still was a lot of money for us. We went ahead and placed our order and our 2 dining sets arrived well packaged, and on time. The tables are beautiful sturdy, well made and exactly how described on the website. Extensions of each table work very smooth and are easy to extend. The chairs are easy to assemble and are sturdy and well made. We already got many compliments on our new 2 teak dining sets. Highly recommend Oceanic Teak Furniture

This is an update to my first review: The furniture arrived as promised on time and was overall good quality and in good condition. However, half of the nuts and washers were missing, so I could not put the table together. I emailed them about it, they apologized for it being missing, and said they would expeditiously send me the rest of the nuts and washers. Though it took them time to resolve the issue they eventually did resolve it and send me the right amount of nuts and washers. I had since stained the table and chairs with a natural stain that I recommend as it is food grad safe "XTREME GARDEN BOX SEALER" which seals the wood. It came out beautiful. I changed my score to 4 because the overall result was good and the product was sent on time, so overlooking the minor aggravation, this company does a good job.