Gary provided detailed information
Gary provided detailed information
By Abhilash M.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
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393 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Our aim at Modani is not to become just a furniture store where you purchase your living room décor, bedroom design, or accent furniture. We want to be the place where you start your life, which is why we create beautifully-crafted furniture for the lifestyle that you’ve always wanted.With two ways to shop -- our furniture stores and online -- we make your happiness and convenience our top priority. Our modern furniture is created to honor the designs of the past while reflecting this wave of design future – and that motto stands for whether you are shopping for a sofa and other pieces of living room furniture, a new chair, a desk, or even wall décor.We create at our headquarters and involve all members of our team in the design process so that each item is as unique as your place of dwelling. It is that sort of passion that makes us the best furniture store to find modern home decor. Add this principle with our affordable prices, our expert design consultants, and white glove delivery on any item that we have in stock, and we became the smartest way to buy contemporary and modern home furnishings in the country.It's all about #howYouModani; we merely handle the rest.
Modani Furniture (modani.com) has 393 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
393 approved reviews, newest moderated first
Gary provided detailed information
By Abhilash M.
Gary made that surprisingly easy. I went into the phone call dreading a bad customer service experience, but am now considering myself a loyal Modani customer. Thank you
By Ivan
The claim process was very easy with Jenica. The replacement came in 3 days
By Gregory M.
First I spoke with Gary who listened carefully and referred me right over to Barbara in customer service. I had a very frustrating experience prior with the store I was dealing with. She listened carefully and rectified the problem with a text back in 5 minutes. Ver y professional and diligent 5 stars
By Susan V.
Jenece did a great job, and helped me order the correct ottoman!
By Amanda
I am very disappointed with the way I was treated by Jenece custom service representative. I am very disappointed that I was treated so rudely by her. I am one of the loyal customer. I don’t think I will buy anything from the modani store anymore.
By Customer
Had a issue with the mattress delivered to us and Modani replaced it without any hassle and they are Prompt in delivery.
By Pradeep
Although at first we had many setbacks when purchasing the bloom couch due to inconsistencies with the warehouse and manufacturers, Gary was able to save the day. Gary from customer service was very patient with us and helped us solve our problem. We are very happy with his services!
By Gabriella C.