Purchase of a laundry set
Very friendly and super helpful. Paula went above and beyond to make our purchase a great experience.
By KD
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support!
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
62 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, Mark's Appliance has remained a family-run appliance store with locations in Edwardsville and Jerseyville serving the St. Louis Metro-East area. We stand out from the competition by staffing in-house parts and service teams to make us a one-stop shop for appliance sales, service, and parts. Mark's is an authorized dealer of top brands like Whirlpool, Maytag, GE Appliances, Café, KitchenAid, Sub-Zero, Wolf, True Residential, and even Traeger Grills. Our electronic price tags automatically beat any Big Box store price, so you can confidently shop local while knowing you'll get personalized service at the lowest price.
Mark's Appliance (marksappliance.com) has 62 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
62 approved reviews, newest moderated first
Very friendly and super helpful. Paula went above and beyond to make our purchase a great experience.
By KD
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support!
We have purchased a washer, a dryer, and a dishwasher from these guys. The sales staff is very knowledgeable. The delivery and install was stellar. We have also called upon their service staff for advice and repairs. We found them to be honest, reasonably priced, and punctual. A true 5 star provider from purchase to maintenance.
By Jeffrey B. R.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Jeff!
Mark’s Appliances is the best! They always have the best customer service and want to make sure everything is correct for you! They also made a thoughtful donation to a great cause! Highly recommend!
By Morgan K.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Morgan!
Always super helpful and prompt response!
By Marsha Kilmer A.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Marsha!
There was a miscommunication regarding the online price and the total price once in the store. Abe and Drew went above and beyond in reaching a compromise, and even threw in a free garbage disposal without me even asking about it. Tremendous customer service.
By Jordan R.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Jordan!
AWESOME SERVICE FROM PURCHASE TO INSTALL. CLEAR TO SEE WHY USING AN IN TOWN BUSINESS JUST HAS A HOMETOWN FEEL. PERSONALIZED!!!
By ALEXANDER F.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Alexander!
Always first-class and attention to detail. Answer questions honestly and willing to find the best appliance to fit your needs. What else can you ask for? Why would you go anywhere else?
By Paul J.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Paul!
Very helpful on the phone and in person. Did not try to upsell us.
By Chris C.
Response from Mark's Appliance· Mar 10, 2023
Thank you very much for your business, we appreciate your support, Chris!