Very helpful and courteous the second…
Very helpful and courteous the second we walked in the door. Very thorough in answering our product questions.
By Denny P.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
62 reviews
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Since 1994, Mark's Appliance has remained a family-run appliance store with locations in Edwardsville and Jerseyville serving the St. Louis Metro-East area. We stand out from the competition by staffing in-house parts and service teams to make us a one-stop shop for appliance sales, service, and parts. Mark's is an authorized dealer of top brands like Whirlpool, Maytag, GE Appliances, Café, KitchenAid, Sub-Zero, Wolf, True Residential, and even Traeger Grills. Our electronic price tags automatically beat any Big Box store price, so you can confidently shop local while knowing you'll get personalized service at the lowest price.
Mark's Appliance (marksappliance.com) has 62 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
62 approved reviews, newest moderated first
Very helpful and courteous the second we walked in the door. Very thorough in answering our product questions.
By Denny P.
I heard about Mark's through their radio ads on sports talk radio stations. Unexpectedly, our washer started leaking, so we visited Mark's. Brent was a tremendous salesman. Explained various washers and their options as well as warranties. Best part of the experience - he listened to our needs and wants. We will go back for more purchases.
By The Pentecostals of T.
Mark did a great job personally putting together my kitchen package. I couldn’t be happier.
By Michael S.
Had what we were looking for and was able to get it scheduled for a quick installation. Fair prices and great customer service. Buying local is a huge plus as well.
By John S.
Mark's Appliance staff was very knowledgeable and helpful in selecting a new washer/dryer set. They showed us their different options and thoroughly explained the differences between models. They were friendly and made our overall experience great.
By Tanya S.
Kevin was super attentive and helped me find the right products based on my needs and wishes. He never rushed me and I truly appreciated that.
By Kimberly
Kevin very knowledgeable. Glad appliances in stock for quick delivery.
By Bill
I got the information I needed. My questions were answered, I was given full explanations. Resulting in a purchase and planning for delivery and installation.
By Gina C.