Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
62 reviews
Mark's ApplianceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Since 1994, Mark's Appliance has remained a family-run appliance store with locations in Edwardsville and Jerseyville serving the St. Louis Metro-East area. We stand out from the competition by staffing in-house parts and service teams to make us a one-stop shop for appliance sales, service, and parts. Mark's is an authorized dealer of top brands like Whirlpool, Maytag, GE Appliances, Café, KitchenAid, Sub-Zero, Wolf, True Residential, and even Traeger Grills. Our electronic price tags automatically beat any Big Box store price, so you can confidently shop local while knowing you'll get personalized service at the lowest price.
Mark's Appliance (marksappliance.com) has 62 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 57 reviews with 5 stars · Clear filters
Mike and Leanne were extremely helpful throughout my process. Very patient and kind when it came to some confusing items. They handled my problem quickly and efficiently. Props to them. Will definitely be using Marks Appliance in the future
By Drew D.
I've purchased from Marks Appliance for over 30 years and their service has always been beyond expectations. Recently, their technician Chad made three visits to solve a problem (of my making) when I was happy with the results of his first visit. Thank you, Chad, for your GREAT service and dedication!
By Andrew
I found dealing with Marks Electrical so pleasant from start to finish.The delivery drivers were Craig Ward and Aman were so pleasant and helpful and went above and beyond,nothing was too much trouble.Such a refreshing change,a very happy customer.Thankyou 😊
By Sian A.
The staff at Mark's Appliance proved to be extremely knowledgeable and helpful when we were choosing a new washer/dryer set. They presented various options to us and gave us detailed explanations of the differences between models. Their friendly and approachable demeanor made the entire experience truly enjoyable.
By Dominique R.
Simple, easy, helpful, and fast.
By Myles
Salesman was very knowledgeable about the products he was selling. Offered options to get us exactly what we wanted. Very professional, yet personable and friendly.
By Claire B.
Love shopping at Mark’s!
By Ryan B.
Very helpful and courteous the second we walked in the door. Very thorough in answering our product questions.
By Denny P.
