Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
420 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MainFaucet.com provides a selection of thousands of faucets and fixtures from which you can choose the perfect combinations for your kitchen or bathroom without having to physically visit any stores. In addition to huge inventory,prices are low and offer exceptional customer service to give an outstanding online shopping experience.
Main Faucet (mainfaucet.com) has 420 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
420 approved reviews, newest moderated first
We are in middle of installation and are very pleased with the quality of product. Nice strong shower base and sturdy construction. We needed this size for a basement bath utilizing a pump system. This was the perfect fit due to shorter height compared to other models. You can't beat free shipping at a great price/quality. I would purchase from this company again?
By CatsEnergy
We ordered a bathroom vanity... the mirror came stapled to the box leaving huge holes on the one side. We contacted Main Faucet and they shipped a new one out quickly. Very satisfied with the customer service.
By Amanda J.
Everything worked out perfectly on my Kraus KPF-1602-KSD-30CH Pull Out Sprayer Kitchen Faucet and Soap Dispenser in Chrome . Delivery was on time, I installed it myself and had no problems. I attached it to my new sink and dropped it in. I installed a new disposal. Went over to Home Depot and bought new fittings for the drain pipes. I just hooked the water supply up to the old ones. Make sure you read the directions and plan ahead. I couldn't be happier. This isn't a fake review, I always read the reviews myself and sometimes wonder.
By Tommy G.
I was a little worried about ordering something so big over the internet but I was very happy how fast mainfaucet got my order out and how fast it arrived I highly recommend them
By Rex D.
Found the product I needed for a new construction Gardner's bath at mainfaucet.com. The plumber had questions about assembly--thought parts missing. One call to mainfaucet.com's customer service resolved the issue--no parts missing, complete documentation available in PDF for downloads (packing listing of parts, step-by-step illustrated instructions, etc.) AND toll-free number to DreamLiner if tech support needed. I believe even MY plumber should be able to get it installed with all this help! (Wish my plumber was as user friendly as the support staff at mainfaucet.com)!
By Charles E.
We bought the sink faucet combo from Ruvati, and even they a re not installed yet, they appear to be of highest quality, shipment was fast and without hassle Would recommend this website to friends
By Ronny F.
We are in the process of building a new house with custom built kitchen cabinets. Ordered the farm sink at lunch time via telephone and it was delivered to our cabinet maker by COB the next day. What outstanding service! The sales person was easy to talk to and great to deal with. The sink was packed very well and delivered without any damage. Very nicely done! We will likely be ordering other kitchen and bath hardware from Main Faucet. Thank you very much for all your help.
By Ernest E.
Main Faucet offers the best price for frameless shower doors. I could not find a better deal anywhere.
By Luis C.
