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Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
175 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Decorative Plumbing Pros offers an easy solution for finding those hard to find fixtures and genuine parts from exclusive decorative plumbing and architectural hardware companies such as Bouvet, Duravit, Franke, Phylrich TOTO, and more.DecorativePlumbingPros.com is the internet division of the brick and mortar retail showroom for decorative plumbing and architectural hardware sold exclusively for the high-end residential market.Our mission is to specialize in products and product lines you will not find in the big box retail outlets.
DecorativePlumbingPros (decorativeplumbingpros.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
175 approved reviews, newest moderated first
Quick delivery
By customer
Good job done
By Rajeshwar K.
My order was shipped on time and was reasonably priced.
By Kim
Fast shipping and easy to order. Thanks.
By Patti M.
Item arrived broken/cracked in many places (packaging was fine, not likely shipping damage). Emailed twice, no response after 8 days. Called, went to voicemail (mailbox full). Filed a complaint with paypal for a refund.
By Pete
Took payment but parts not even in stock. Had to call in to confirm that they were ordered. A couple weeks out and they still have the money and no parts. A complete joke of a company. Why list parts needed by customers when you dont have them? And take the money to boot!
By Douglas N.
I ordered the item online. I had trouble finding it anywhere. Soon after I ordered it I was told it was not in stock but they would order it and let me know when it shipped. I truly did not believe I would get the item. I expected to be told it was discontinued or something. Also, I figured since they had to order it that it was probably going to be more expensive and I'd get a message that the price went up. But I was pleasantly surprised when I got the message that they were sending it. I received it and it's exactly what I wanted.
By Jo
Price wa competitive .Delivery was on time as promised
By Melvyn