Delivery time was quick and the…
Delivery time was quick and the purchased item was the correct one on the first try. Thanks.
By William B.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
175 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Decorative Plumbing Pros offers an easy solution for finding those hard to find fixtures and genuine parts from exclusive decorative plumbing and architectural hardware companies such as Bouvet, Duravit, Franke, Phylrich TOTO, and more.DecorativePlumbingPros.com is the internet division of the brick and mortar retail showroom for decorative plumbing and architectural hardware sold exclusively for the high-end residential market.Our mission is to specialize in products and product lines you will not find in the big box retail outlets.
DecorativePlumbingPros (decorativeplumbingpros.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
175 approved reviews, newest moderated first
Delivery time was quick and the purchased item was the correct one on the first try. Thanks.
By William B.
After placing the order, I received the confirmation and shipping notification. However, FedEx provided incorrect information regarding the shipping destination, which caused some confusion. Aside from that issue, everything else was handled well.
By frank R.
Quick response and delivery
By customer
Thanks to Trustpilot I was able to see some legitimate reviews and try this company. Excellent service, delivery timeframe and follow up on questions I had.
By C.B.
The product was perfect…. The shipping took a bit longer than expected.
By Avalon Villas, L.
Never got my part. And no customer reps
By Rasa Z.
Great price. Quick shipping
By Trisha W.
From the website finding, to placing the order was so simply and easy. Delivery was as expected. Thought the price was great too.
By Laura W.