Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
420 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MainFaucet.com provides a selection of thousands of faucets and fixtures from which you can choose the perfect combinations for your kitchen or bathroom without having to physically visit any stores. In addition to huge inventory,prices are low and offer exceptional customer service to give an outstanding online shopping experience.
Main Faucet (mainfaucet.com) has 420 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
420 approved reviews, newest moderated first
Our range hood was backordered, and the web site for Main Faucet didn't make that clear. That's the only reason I didn't give a 5 star rating. Their communication alerting me to the delay was quick, polite and professional. I was given the option to cancel my order, but I did not. The hood arrived as they said, and everything was fine. One more thing: the price was great!
By Jeff W.
The Shower door was what we were looking for. There are not many places you can order a frosted window. Shipment was fast. The box looked a little beat up, but the product was not damaged.
By Dave F.
I was contacted because item was behind schedule to make sure I still wanted to buy my item - most sellers just hope I will wait and hide the truth. I received prompt follow up. Shipping company service was good. Oh and price was very competitive!
By Bob A.
This is a great product. I love the looks. The exhaust is nice and powerful, but not too loud, the lights are wonderful, and it is very easy to keep clean. The only improvement I would make is to have the fan speed controls all together next to the on/off button.
By Brian F.
Nice and easy on ordering the walk in shower unit for my parents. Customer service was great and the price was the best one out there, by far! Would recommend Main Faucet to anyone in the need of bathroom items.
By James V.
I wanted the lowest price for the shower I was looking for. After several brick and mortar (including the big box home construction stores) and several websites, I came upon Main Faucet. They had the shower, and at 3/4's the cost. The packing was excellent, the communication was excellent, even used a real phone, since I hadn't responded to the e-mail. I would use them again in a heartbeat.
By Stephen N.
Satisfied with range hood ordered...shipped quickly and no damaged pieces. When I called to ask about order they were quick to answer the phone and polite. Range hood is a little noisier than I expected but that could be because professional hood and amount of air being pulled- but this is no reflection on main faucet.com. loving my purchase.
By Maria S.
Robust website, great service, and fast shipping makes this company a "go to" provider of quality products.
By ROBERT E.
