Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
721 reviews
LuvanshSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luvansh is a diamond and fine jewelry company focused on disrupting traditional diamond industry pricing. By sourcing directly and eliminating unnecessary middlemen and retail markups, we provide certified lab-grown and natural diamonds, engagement rings, earrings, necklaces, bracelets, and fine jewelry at exceptional value.We believe buying diamond jewelry should be simple, transparent, and affordable. From loose diamonds and custom engagement rings to everyday jewelry, our mission is to deliver outstanding quality, honest pricing, and a customer-first experience that makes luxury more accessible.
Luvansh (luvansh.com) has 721 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
721 approved reviews, newest moderated first
Thank you luvansh for delivering my order on time, I was a bit anxious in the beginning but I have the order now. Will recommend for sure.
By Amogh J.
Response from Luvansh· Jan 6, 2026
Thank you for your feedback! We’re glad everything arrived on time and appreciate your recommendation.
Neel was super helpful, friendly and and sent the suggestions to my email! I am eager to review and am hoping I can place an order to take advantage of the 50% off!
By Janet
Response from Luvansh· Jan 6, 2026
Thank you for your kind words! We’re glad Neel was able to assist you and get those suggestions over. We look forward to helping you place your order and hope you enjoy the savings!
Luvansh SUCKS.not only will I NEVER shop with you again - I’ve made it my mission to ensure everyone I know is aware of the horrible customer service I received not to mention the sheisty practices you have.
By Rick S.
Response from Luvansh· Jan 6, 2026
We’re sorry to hear you feel this way and regret that your experience was disappointing. We take all feedback seriously and strive to provide fair, transparent service to every customer. We have sent you an email, please respond back so that we can fix the situation for you rightaway.
Charged for overnight shipping, Diamond never arrived. Customer service apologized, then just cancelled my order.
By Margaret M.
Response from Luvansh· Jan 6, 2026
We’re sorry for the inconvenience and understand how disappointing this must have been. To fix this situation we have emailed you with a resolution please check your inbox, will look forward to your response.
Received my 3.03 cushion in 14k white gold solitaire setting today. (It wasn’t supposed to be shipped until today. So it’s early!) The ring is absolutely beautiful. The stone is breathtaking. The diamond seems secure in the setting. During this transaction Luvansh was quick in answering my questions. I am overall happy with my first purchase from Luvansh.
By Rachel
Response from Luvansh· Jan 6, 2026
Thank you so much for sharing your experience! We’re thrilled to hear you love your ring and that everything exceeded your expectations. It was a pleasure assisting you, and we truly appreciate your trust in Luvansh.
Aarvi was very helpful
By Alexis V.
Response from Luvansh· Jan 6, 2026
Thank you for your feedback!
The customer service is phenomenal! My pieces are absolutely stunning. I will not shop anywhere else! The prices are unbeatable and I did my homework!
By Lisa S.
Response from Luvansh· Jan 6, 2026
Thank you so much! We truly appreciate your support and are thrilled you love your pieces.
Warning to my Canadian and American friends. I ordered 2 rings from Luvansh 2 separate times. one was a pear shape diamond ring that I ordered in November 2025 and the other was a round brilliant cut diamond ring that I ordered in December 2025. When I received the rings the stones were loose!!!!. This seems to be the norm for this company. They claim to inspect the rings before sending them out. LOL! Obviously they don't. I would highly suggest that anyone who ordered or orders from this company needs to bring their rings to get inspected for loose stones. It's shameful that Luvansh does not take the time to address the problem. I have emailed Catherine and all I got was that they are sorry and my item is not returnable. ! who said anything about returning the items??? I wanted them to take responsibility to fix the problem . I also believe that all their rings whether it's a single stone ring or an eternity band have loose stones and they WILL fall out ! I'm very reluctant to order rings due to this ongoing problem. Other problem I encountered was with the round brilliant diamond ring. I picked the traditional band that they have listed and I got a knife edged band that can't be stacked with a plain gold band let alone an eternity diamond band. Again I was told by Catherine to send a picture of the ring which will not show the loose diamond nor will it show in detail the knife edged band which is VERY uncomfortable to wear. smh. I will update when I hear back from Catherine as to how they will rectify these problems. Please people remember to check to see if your stones are loose and notify Luvansh. signed a Canadian living in the USA.
By Lisa
Response from Luvansh· Jan 6, 2026
We’re very sorry to hear about your experience and understand your frustration. Customer safety and quality are top priorities for us, and we take concerns about loose stones very seriously. While our listings note which items are final sale, we are committed to working with customers on repairs or adjustments when issues arise. We encourage you to reach out to our support team so we can help address your concerns directly and ensure your rings are secure and comfortable to wear. Your feedback helps us improve our quality control and service.
