Monday, November 2, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
289 reviews
Michael GabrielsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Michael Gabriels is a direct-to-consumer luxury jewelry brand specializing in IGI-certified lab grown diamond jewelry set in solid 14k gold. We design and sell fine jewelry with a focus on the pieces customers wear and treasure most: classic diamond stud earrings and engagement rings crafted to celebrate life's most meaningful moments.What sets us apart is our commitment to doing things differently. Traditional luxury jewelry has long been defined by inflated retail markups, middlemen at every step of the supply chain, and a buying experience that often feels more intimidating than exciting. We built Michael Gabriels to change that. By selling directly to our customers and cutting out unnecessary layers between our workshop and your jewelry box, we deliver the same uncompromising quality you'd expect from a traditional fine jewelry house, at a price that reflects the true value of the piece, not the markup of the showroom.Every diamond that is 1 carat size or larger is IGI-certified, meaning it has been independently graded by one of the world's most respected gemological laboratories for cut, color, clarity, and carat weight. We hold ourselves to a minimum standard of F color and VS1 clarity on our signature stud earrings, ensuring exceptional brilliance and a near-colorless appearance that rivals the finest natural diamonds. Each diamond is set in solid 14k gold, not gold-plated or gold-filled, so your jewelry is built to last a lifetime and beyond.We chose to specialize in lab grown diamonds because they represent the future of fine jewelry. They are chemically, physically, and optically identical to mined diamonds, but produced in a controlled environment that eliminates many of the ethical and environmental concerns associated with traditional diamond mining. For our customers, that means you can wear something genuinely beautiful without compromise.Our customer experience is built on three principles: transparency, personal service, and trust. We believe buyin
Michael Gabriels (michaelgabriels.com) has 289 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
289 approved reviews, newest moderated first
I purchased 4 Carat diamond studs that look amazing. The customer service was outstanding with them verifying a FedEx address near my home which made it easy for pickup. Frank also notified me when the package actually shipped .So pleased that I will be purchasing more Jewelry in the future.
By Kelly
Highly recommend
By Jason C.
Good prices and awesome customer service. Delivery was fast and they recommended that I have delivery to a secure FedEx store which made sense. My wife loves the earrings and I will be buying from them again.
By Chris T.
Everything was perfect! Customer service is fantastic. The quality of your diamonds are superb!
By Kevin W.
I’m giving five stars, but if I could, I would give five more! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ The customer service was truly exceptional. They were incredibly attentive, responsive, and accommodating, taking the time to listen to every message and carefully address all the upgrades and customizations I wanted for my earrings. They went above and beyond to make what seemed impossible happen, ensuring that I received my earrings in time for my birthday. And the earrings? Absolutely breathtaking! They exceeded all my expectations and are even more beautiful than I imagined. I couldn’t be happier with my experience. I will definitely be purchasing many more pieces from them in the future, and I will recommend them to everyone without hesitation. Exceptional service, stunning jewelry, and a team that genuinely cares about making their customers happy. Highly recommended! ❤️✨
By Lisandra D.
MG was phenomenal and provided my wife and I a wonder engagement ring as well as wedding bands. Their customer service is top notch . I recently had my ring repaired and it was done quickly and professionally. Don’t hesitate to contact MG for all your jewelry needs!
By Christopher D.
I just received my beautiful wedding band and I couldn’t be happier! This ring it’s absolutely stunning ! The team did such an amazing job! Am beyond happy☺️
By Angelina H.
It was a very smooth transaction. There was excellent communication throughout. This is my second purchase, and I will be looking to buying more in the future. 
By DAVID M.
