Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
721 reviews
LuvanshSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luvansh is a diamond and fine jewelry company focused on disrupting traditional diamond industry pricing. By sourcing directly and eliminating unnecessary middlemen and retail markups, we provide certified lab-grown and natural diamonds, engagement rings, earrings, necklaces, bracelets, and fine jewelry at exceptional value.We believe buying diamond jewelry should be simple, transparent, and affordable. From loose diamonds and custom engagement rings to everyday jewelry, our mission is to deliver outstanding quality, honest pricing, and a customer-first experience that makes luxury more accessible.
Luvansh (luvansh.com) has 721 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
721 approved reviews, newest moderated first
bought the diamond chain last week great experience and the diamond qualities were amazing
By kartik S.
Response from Luvansh· Jan 13, 2026
Thank you for your feedback! We’re glad you had a great experience and that you were impressed with the quality of the diamonds. We truly appreciate your support and hope to serve you again soon.
Customer service was helpful! I was able to get an update on my order status very quickly.
By Elizabeth D.
Response from Luvansh· Jan 12, 2026
Thank you for your kind feedback! We’re glad our customer service team was able to assist you quickly and provide an update on your order. We truly appreciate your support.
The quality of the jewelry is good, and the shipping was fast, but I am very disappointed with the lack of transparency. I bought a pair of 5 CTW lab diamond earrings for $2,000, only to find out upon delivery that they come without any IGI or GIA certificates. The company claims that if the title doesn't say 'IGI Certified,' the item is part of their 'non-certified collection.' However, this is NOT clearly stated on the product page. For a purchase of this value, any customer would expect a certificate by default. When I contacted support, they asked for an additional $150 to provide the certificate that should have been there in the first place. If you don't care about paperwork, the prices are good. But if you need a certified stone, be prepared for hidden costs and confusing descriptions. I feel like the company is intentionally hiding this information from customers."
By Serghei
Response from Luvansh· Jan 12, 2026
We appreciate your feedback and are sorry for the confusion regarding certification. Our product listings indicate certification status in the item title, and we understand this may not have been as clear as expected. We value transparency and will take your comments into account to improve how this information is presented. Please contact our support team if you’d like us to review your order further.
I purchased a pair of diamond stud earrings as a gift for my wife.The setting the stones came in was extremely thin and cheap. After wearing them for one week, the post snapped off the earring and it fell out of her ear while on a walk. She wore them for 7 days and there was no stress or damage to the earring in that time. When I reached out to the company for my issue, their solution was to have me pay to ship them back to be repaired. The shipping cost was about the same as having the repair done by a local jeweler! I’m paying for both earrings to be reset out of my own pocket, as I don’t trust the quality. I’m extremely disappointed with the product I received and with Luvansh’s unwillingness to stand behind it. Shop elsewhere.
By Jon B.
Response from Luvansh· Jan 12, 2026
We’re sorry to hear about your experience and regret that the earrings did not meet expectations. Our standard process requires items to be returned for inspection, but we appreciate your feedback and understand your frustration. Please contact our customer service team so we can review your case further.
Excellent qualityyy , I got beautiful ring and necklace , just Lovedddd it
By Vidhi S.
Response from Luvansh· Jan 9, 2026
Thank you! We’re so happy you love your ring and necklace — enjoy your beautiful pieces!
Customer Service is top-notch. They responded quickly to all my questions regarding my purchase. I received my eternity ring with 3CWT diamonds yesterday and it is absolutely stunning! I have never seen diamonds sparkle so much. In fact I love my ring so much that I bought another one so that I can stack them.
By Yvett
Response from Luvansh· Jan 9, 2026
Thank you so much! We’re thrilled you love your eternity ring and its sparkle — and even more excited that you came back for another. Enjoy stacking them!
Ryan made sure I had a great experience with Luvansh, and my ring is absolutely beautiful! Top quality materials and workmanship, and I am beyond thrilled.🥰 Thanks Ryan!!
By Amy O.
Response from Luvansh· Jan 9, 2026
Thank you so much for the kind words! We’re thrilled to hear you had such a great experience with Ryan and that you love your ring. We’ll be sure to pass along your compliments — and we truly appreciate you choosing Luvansh. Enjoy your beautiful ring!
took awhile to get a person, but they were helpful once I did and though I had to change the type of backing for a cheaper one, at least I’ll get the earrings on time.
By Michael R.
Response from Luvansh· Jan 9, 2026
Thank you for sharing your experience. We sincerely apologize for the wait in reaching a representative and truly appreciate your patience. We’re glad our team could assist and ensure your earrings arrive on time. In the future, we’ll make sure to never disappoint you.
