Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
721 reviews
LuvanshSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Luvansh is a diamond and fine jewelry company focused on disrupting traditional diamond industry pricing. By sourcing directly and eliminating unnecessary middlemen and retail markups, we provide certified lab-grown and natural diamonds, engagement rings, earrings, necklaces, bracelets, and fine jewelry at exceptional value.We believe buying diamond jewelry should be simple, transparent, and affordable. From loose diamonds and custom engagement rings to everyday jewelry, our mission is to deliver outstanding quality, honest pricing, and a customer-first experience that makes luxury more accessible.
Luvansh (luvansh.com) has 721 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
721 approved reviews, newest moderated first
They were quick to reply and resolved my issue in a matter of minutes.
By Andria
Response from Luvansh· Jan 9, 2026
Thank you for your feedback! We’re happy to hear we could reply quickly and resolve your issue in just a few minutes. We appreciate you taking the time to share your experience.
The ease of finding the chat option and how easily it maneuvered. The rep was very friendly and very precise in getting what I needed. Excellent experience.
By Cueone
Response from Luvansh· Jan 9, 2026
Thank you for the wonderful feedback! We’re glad you found the chat easy to use and that our representative was friendly and precise in helping you. We truly appreciate you taking the time to share your excellent experience.
Quick reply. Answered my question.
By Greg R.
Response from Luvansh· Jan 9, 2026
Thank you for your feedback! We’re glad we could respond quickly and answer your question. We appreciate your support and hope to help again anytime.
If I could give this company ZERO stars it would be more fitting! I purchased a ring with signature required and I never received the ring. I have been sending emails nearly every day and all I get back is “we are waiting for fed ex to get back to us” Fed ex told me Luvansh had the jewelry insured so they will get reimbursed. Meanwhile I have not received a refund or ring. I am out over $3000 dollars and have nothing to show for it! LUVANSH doesn’t care and is doing nothing to rectify this horrendous situation. This has been ongoing since December 13th, 2025. I’m beyond disgusted with their customer service and how they treat loyal customers. Prior to this transaction I purchased multiple diamonds. LUVANSH…. You need to take accountability and make things right with customers such as myself. Shame on you!!!!!!
By Dana
Response from Luvansh· Jan 12, 2026
We are truly sorry for your experience and understand how frustrating this situation has been. We take matters like this very seriously and are actively working with FedEx to complete their investigation, which is required before we can finalize a resolution. We appreciate your prior business and want to assure you that our goal is to resolve this fairly and as quickly as possible. Please contact us directly so we can provide you with an update specific to your case.
I chatted with a virtual assistant for my return. The process was a breeze and the agent was very helpful.
By Inae Y.
Response from Luvansh· Jan 6, 2026
Thank you for your feedback! We’re glad the return process was smooth and that our team was helpful.
Very happy with the prompt customer service. I had an issue with one of the products which was solved very quickly by their customer support team. The quality of the products is very good. Highly recommend Luvansh guys, even if you have an issue with any of the items, they get it fixed as soon as possible.
By Abhijeet
Response from Luvansh· Jan 6, 2026
Thank you for your kind words and recommendation! We’re glad our team was able to resolve the issue quickly and that you’re happy with the quality of your purchase.
Good communication. Very nice product!
By CHRISTOPHER B.
Response from Luvansh· Jan 6, 2026
Thank you for your feedback! We’re glad you enjoyed the communication and love your product.
Neesh was very helpful with a few questions I had regarding a possible purchase. This is the first purchase I would have been making on this site.
By customer
Response from Luvansh· Jan 6, 2026
Thank you for your kind words! We’re glad Neel was able to help answer your questions and appreciate you considering Luvansh for your first purchase.
