Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
711 reviews
Lobsters OnlineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
Lobsters were delicious and tender! Arrived on time!
By customer
Response from Lobsters Online· Jul 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Everything arrived as ordered, alive, and we turned our order into a great meal with friends!
By J.Lewis
Response from Lobsters Online· Jul 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Lobster was okay. More disappointed they the shrimp was the same that you get from a grocery store 1500 miles away and more expensive.
By Todd A.
Response from Lobsters Online· Jul 12, 2022
We appreciate your feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. Our seafood product partners all meet the high quality standards we hold our fresh lobsters to. At Lobsters-Online, we strive for total customer satisfaction. We hope you will give us a chance to earn your business back.
Great product and timely delivery. Shipping cost are extremely high, but somewhat understandable.
By customer
Response from Lobsters Online· Jul 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Ordering process was seamless and my order arrived on time as promised. The lobsters were tasty and lived up to my expectations. I will definitely order from Lobsters Online again.
By GA H.
Response from Lobsters Online· Jul 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Excellent! The lobster was delicious. Quickly shipped, arrived fresh and lively. I've been doing business with this company for years, and I'm always happy happy!! I am a customer for life! Thank you so much for the great service, I will be ordering again soon!
By Jeff "El J.
Response from Lobsters Online· Jul 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We really appreciate your relationship with us over the years and we look forward to supporting your seafood needs in the future.
Delivered in a timely manner, well packaged well and delicious.
By Leslie
Response from Lobsters Online· Jul 12, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
The lobsters were certainly fresh and tasty but I had ordered two, three pound lobsters and received three, two pounders. That's my only complaint. I will use this service again..
By customer
Response from Lobsters Online· Jul 12, 2022
We appreciate your feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. It appears our team mixed up the sizes and weights but in the end you were able to receive the same amount of lobster meat. At Lobsters-Online, we strive for total customer satisfaction. We hope you will give us a chance to earn your business back.
