It was GREAT
It was GREAT, on time. The lobsters were fresh and delicious.
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
711 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
It was GREAT, on time. The lobsters were fresh and delicious.
By customer
Great lobsters and fast service!
By M.P.
Ordered 3 lobster and received 2. Was disappointed.
By customer
Response from Lobsters Online· Aug 23, 2021
Hi there, Thank you for your feedback. Our records indicate we were able to offer a refund for the missing lobster from your order, but in an effort to provide 100% customer satisfaction, please contact our support team at [email protected] and we will issue you a discount code for use on your next order. Thanks! The Lobsters-Online.com Customer Service Team
From ordering to receiving, everything was handled very professionally and smoothly. The order was received right on time and was perfect. The lobster tails were a little tough and very sweet. The shrimp were perfect. Cynthia McCarthy
By customer
Love how simply orders are delivered the Next day. Lobsters are handled first class Packaging perfect It’s amazing how good the lobsters taste Thanks Al Menna
By customerAl M.
Great product, excellent packing and arrived before the scheduled time. And for a price that was reasonable. Will definitely use them again!
By Bob
You delivered what you promise! My son was thrilled with this incredible gift and had a great birthday celebration! Thank you very much!
By customer _ S.