Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
711 reviews
Lobsters OnlineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
Lobsters arrived as scheduled and were still alive as promised. They were good sized and my brother enjoyed his birthday lobsters that evening. They were delicious. I would definitely order again. You can’t find lobsters like this in California.
By Ana B. C.
Lobster meat was wonderful. We would have appreciated knowing if it could be frozen. It came cold but not frozen. Too much wonderful, rich lobster for a short period of time for 2 people.
By customer
We had a great time with our friends enjoying our Lobster Fest. Our delivery was on time. My husband gone had died on the trip and we were promptly reimbursed for the loss. The lobsters were delicious and so big. There was so much meat inside that was succulent and sweet. Thank you so much for your great customer service. See you next year.
By Sheri M.
I ordered 8 lobsters the day before I needed them for a dinner party. They arrived 3 hours before I needed them and they were all alive! Packaging was carefully done to ensure that.
By Cecilia
Lobster is excellent. Shipping was extremely costly.
By Mary F.
I order from them every year and shipped to a remote location.....always on time, strong customer service and delicious product!
By customer
Sweet perfect lobsters
By JOEL B P.
Great service and product
By Customers fro Las V.
