Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
711 reviews
Lobsters OnlineSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Lobster Trap is headquartered on Cape Cod, Massachusetts with additional facilities in Machiasport, Addison and Steuben, Maine. We ship fresh live lobsters overnight to customers nationwide.
Lobsters Online (lobsters-online.com) has 711 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
711 approved reviews, newest moderated first
Great quality lobsters--arrived as expected, easy to order and shipping went easy. Very good lobster for a special occasion at a reasonable price (after doing some shopping). Thanks!
By customer
Response from Lobsters Online· Jun 9, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Excellent quality and in time delivery!
By Dan G. C.
Response from Lobsters Online· Jun 9, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Delivery was days late and lobsters were shipped without ice.
By customer
Response from Lobsters Online· Jun 9, 2022
Thank you for your feedback. Our shipping partner UPS had delays in getting this package to the intended recipient. We have been working with the recipient to resend this order which will be going out to them next week. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Lobsters online was great. Needed to change shipping date (move up) and it was handled in less than 12 hours. Lobsters were delightful.
By BillDurhamCT
Response from Lobsters Online· Jun 9, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
This was my second time ordering lobsters through this company and they arrived on time and were fresh and delicious!
By customer
Response from Lobsters Online· Jun 9, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
Always great service ordering 12 lobsters 3 times each in the last 3 years. The cool thing this year was to find out the 4lb lobsters were priced cheaper than the 3lbs we ordered last year so this year of course I got 4lbs for the cheaper price. Crazy with the sky high inflation that something would be 20% cheaper than last year.
By Robert S.
Response from Lobsters Online· Jun 9, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
We had trouble with ups delivery but they were helpful.
By customer
Response from Lobsters Online· Jun 9, 2022
We appreciate your feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We will continue to work with our shipping partner UPS to see how we can improve the delivery process. We look forward to supporting your seafood needs in the future.
This product was just like I remember it from living in Newport, RI. I’ve had great stuffed quahogs and these are just as good. I’m pleased with the fast shipping and great product. I will return. I am a happy customer… Thanks, Rose
By customer
Response from Lobsters Online· Jun 9, 2022
We appreciate your positive feedback. We strive to ship only the highest quality product in a way that arrives to you fresh. We look forward to supporting your seafood needs in the future.
