Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Liberty First Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
413 approved reviews, newest moderated first
Jessica Daniel was amazing throughout the entire loan process. We have worked with Jessica in the past, and have always had perfect service. She is attentive, responsive to communications, and genuinely cares for her clients. We are lucky to have such an amazing loan professional to work with, and Liberty is lucky to have her on the team!
By Anthony B.
Response from Liberty First Credit Union· Sep 9, 2022
Anthony, we are so glad that Jessica has been able to help you!
The representative was very professional in helping me with my new account
By Mark
Response from Liberty First Credit Union· Sep 9, 2022
We are so glad we could help you and are so excited to have you as a member!
Very helpful and kind while opening a new account. Took the time to explain the important required information.
By customer
Response from Liberty First Credit Union· Sep 6, 2022
Thank you, we are so glad we could help and are happy to have you as a member!
My credit score is 800, I was trying to get a loan from US bank they ran my credit and than they said they only work with specific dealerships which they should’ve told me that before they run my credit, than I tried linc one and they stood me up for two days and never responded to my emails or calls after. I walked inside Liberty first and in 10 minutes I was set to get my loan. 5 star.
By Mooghen Dastgerdi K.
Response from Liberty First Credit Union· Aug 29, 2022
We are so glad we could help and have you as a member!
I don't change Banking / CU often but when I did it was a very good choice. Service is wonderful and the ease of use it pleasant by todays do it by internet. Nice people, Service nice like it use to be. Do it !
By Jerome C.
Response from Liberty First Credit Union· Aug 23, 2022
Jerome, we are so happy that you made the switch and so glad you are a member!
I am very impressed with the efficiency work that Chris Shipley done for me and my parents. And I'm real glad to be working with you and keeping my money safe in savings account with your bank. Thank you
By Desny M.
Response from Liberty First Credit Union· Aug 22, 2022
We are so glad to hear that Chris was able to help you and we are happy to have you as a member!
I had a great experience at liberty first and really liked the woman that helped me with my loan. I’m sorry her name escapes me at the moment. I definitely would recommend you!
By customer
Response from Liberty First Credit Union· Aug 19, 2022
We are so glad to hear you had a great experience!
EASILY RECEIVED AND ACTIVATED SECOND DEBT CARD
By Jim C.
Response from Liberty First Credit Union· Aug 19, 2022
We are so happy we were able to help!
