Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
413 reviews
Liberty First Credit UnionSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Liberty First Credit Union is a member-owned, not-for-profit financial cooperative. Those who do business with us are known as members. We exist solely to provide our members with affordable financial services; and members work together to achieve their financial goals.We were originally chartered as the Burlington Employees Cooperative Credit Association in 1935 and served the employees of the Chicago, Burlington & Quincy Railroad. Over the years, our field of membership has grown to include family members, retirees, select groups of occupation and association, those living or working in Lancaster or Seward County, Nebraska and those related to a member or someone within our field of membership. As our membership has grown, we have continually expanded our range of financial products and services to provide our members with the services they desire.Discover More:CHECKINGAUTO & PERSONAL LOANSCREDIT CARDSHOME LOANSVisit libertyfirstcu.com
Liberty First Credit Union (libertyfirstcu.com) has 413 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
413 approved reviews, newest moderated first
Zach Lake made it easy to refinance our cars and taking out a debt consolidation loan. We are in the process of moving all of our business to Liberty First.
By customer
Response from Liberty First Credit Union· Oct 17, 2022
We are so happy that Zach could help! Welcome to Liberty First.
Brittany was awesome and helpful.
By Ryan
Response from Liberty First Credit Union· Oct 11, 2022
We are so happy that Brittany could help you! We are happy to have you as a member!
Other banks didn't want to give us a fair rate on our loan and then our camper dealership said to try Liberty First Credit Union. It was a great experience from the minute we walked in.
By CODY
Response from Liberty First Credit Union· Oct 11, 2022
We are so glad you had a great experience! Thanks, Cody!
I transferred my car loan to Liberty First. I was able to pay off part of the loan in the process, so now I have a lower monthly payment. Customer service was great and I now have a checking and savings accounts that will earn interest, as well as a low interest credit card, thanks to the banker's recommendations.
By Willa
Response from Liberty First Credit Union· Oct 3, 2022
We are so glad we could help! We are happy to have you as a member!
Nellie in the loan department helped us on Saturday, September 17, she was not only curtiious, she actually cares about her clients. I would recommend this credit union to everyone!!
By Stacey R.
Response from Liberty First Credit Union· Sep 29, 2022
Stacey, we are so happy that Nellie could help you and are happy to have you as a member!
GREAT SERVICES
By customerFARAI D S.
Response from Liberty First Credit Union· Sep 28, 2022
Thank you so much, we are so glad we could help!
Jennifer was well-informed, courteous, helpful, and totally professional as I opened my account at Liberty First. She made it very easy for me!
By customer
I have nothing but fantastic things to say about Amy and Yvette! Both very helpful and great customer service!!!
By Stacia B.
Response from Liberty First Credit Union· Sep 12, 2022
Thank you Stacia, we are so happy to hear that you have had a wonderful experience!
