Great Customer Serivce
Quick to resolve an issue that was my fault.
By Alex K.
The Fair Hearing score
4.7/ 5
Excellent
11,626 reviews
LensDirect.comRating distribution
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What customers rate
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About LensDirect.com
Launched in 1992, LensDirect.com is a top-rated American online retailer offering an extensive selection of brand-name contact lenses, glasses, sunglasses, eyewear lens replacement, and related products – at amazing prices. Operated with a clear mission: offer incredible vision care products at incredible prices with incredible customer service. LensDirect is a family-run business that treats their customers like family – it’s our mantra, it’s our ethos. Which is why Newsweek awarded LensDirect with having the best customer service in the United States – two years in a row. So, whether you’re looking for name-brand contact lenses, in need of an affordable and stylish pair of frames, or looking to replace the lenses on your favorite specs – LensDirect is here to help.
LensDirect.com (lensdirect.com) has 11,626 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
- Website
- lensdirect.com
- Category
- Vision & Hearing
- Location
- Garden City, New York
- Listed on The Fair Hearing
- 2026