Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
1,550 reviews
Leaf Home Stair LiftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Maintain Your Independence at Home Learn More Explore our stair lifts and other mobility solutions to see why a Leaf Home Stair Lift installation makes all the difference. Life is full of uncertainties, but whether you can stay in the home you love shouldn’t be one of them. Offering direct-to-consumer in-home comfort solutions, our team provides well-deserved peace of mind to families, caretakers, and anyone caring for a loved one. Leaf Home Stair Lift transforms homes through high-quality accessibility solutions that improve independence by providing a variety of customizable options such as power swivel seats and power folding footrests for both straight and curved staircases for indoor and outdoor spaces. With products backed by limited lifetime warranties, flexible payment options, and hassle-free installations, the Leaf Home Stair Lift team prides itself on making home upgrades easy.
Leaf Home Stair Lift (leafhomesafetysolutions.com) has 1,550 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
1,550 approved reviews, newest moderated first
Although the finished product, thanks to the installer, we were less than impressed with the performance of some of the supporting actors. Names will be spared, but honesty is still the best policy.
By RICHARD T.
Response from Leaf Home Stair Lift· Jan 6, 2022
It’s important to us that customers are more than satisfied, and we would like the opportunity to discuss this issues with our team member. Please reach out to us at [email protected].
Very satisfied with the work they did from start to finish. Professional behavior, excellent work. Our walk in shower looks beautiful and works great. Our installer was especially good and we would recommend Leaf Home Safety Solutions. 🏡
By Elizabeth
Response from Leaf Home Stair Lift· Jan 6, 2022
Happy to hear our Leaf Home Safety Solutions team was able to provide you peace of mind. Thank you for your 5-star review, Elizabeth!
My Husband and I were very pleased with the whole process but especially the installation Process The installer, Ed was great
By LORI R.
Response from Leaf Home Stair Lift· Jan 6, 2022
Thanks so much for taking the time to share your feedback! We will be sure to pass on your praises to Ed.
they were professional and they cleaned up after themselves very good
By Helen W.
Response from Leaf Home Stair Lift· Jan 6, 2022
Our priority is customer service, and we are ecstatic that we exceeded your expectations!
Very satisfied with the installer's work. My only concern is the shower drain which was installed is not the same as the brochure provided by the installer. I emailed your office with this concern and did not receive a reply. Thank you.
By JEANINE
Response from Leaf Home Stair Lift· Jan 6, 2022
Please help us to improve by providing more information on your experience, Jeanine. We can be reached at 866-320-5477 or by emailing [email protected].
We have used out new shower a few times but now the doors are starting to leak water onto the floor. It is beautiful I am planning to call the company later this week. The doors are very uneven no matter how they are positioned
By Ilene M.
Response from Leaf Home Stair Lift· Jan 6, 2022
Thank you for bringing this to our attention, Ilene. We have relayed your customer information to our support team, and someone will be with you within 48 business hours. If you'd like to speak to a member of our team, please email [email protected]. We look forward to speaking with you soon.
The shower pan is extremely slippery even with the no slip strips. After the second pan was installed, we found out we still had the wrong pan. There will be a letter to your safety comity.
By michael F.
Response from Leaf Home Stair Lift· Jan 5, 2022
Thank you so much for your feedback, Michael. We strive to give all our customers top quality experience and caring customer service. Please give us a call at 866-320-5477 or email [email protected], so we can discuss this further.
You guys installed a safety shower in my home, However I have a question. Could someone contact me. Norma Masters 330-341-0021.
By Norma M.
Response from Leaf Home Stair Lift· Jan 4, 2022
Thank you for recommending Leaf Home Safety Solutions, Norma. We have forwarded your information to a team member and someone should be reaching out within 48 business hours. If you prefer, you can also email [email protected]. We look forward to speaking with you soon.
