Everything was made easy
Ordering the device was simple. Shipment was on time. Their customer service was outstanding!
By Bob
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
186 reviews
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Secure, Smart Home Monitoring Using Any Wired Alarm System. Konnected makes wired alarm systems smart by connecting to home automation platforms like SmartThings, Alexa, Home Assistant, Hubitat & more.
Konnected (konnected.io) has 186 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
186 approved reviews, newest moderated first
Ordering the device was simple. Shipment was on time. Their customer service was outstanding!
By Bob
Product support lacks and the product itself is not ready for the masses
By Dan F.
Everything works and MyQ is now gone at my house. Would like the GDO matter setup to be more official in HA as I think an update was made recently to include GDOs. This is my only issue at this time.
By User
I absolutely love the open nature of the products and am thrilled with the performance with Home Assistant. I had issues on my end that the Konnected support went well out of their way to help me resolve.
By Joe
Konnected has provided a great product and I was able to very easily switch an old security system over to the Alarm Panel Pro within a few minutes without any issue. I also was able to easily add and update the FW for two GDO blaq, allowing both of my garage doors to be controlled any time and any where.
By Karl K.
I've installed the konnected garage door opener and the alarm conversion kit. It was extremely easy and they work great. Integrated them seamlessly to a smartthings hub and would highly recommend konnected products.
By Bob D.
Easy product setup. Efficient and prompt after-sales service.
By YM
I love this product. I wish I would’ve bought it sooner early into my smart home venture. However it has had no issues since I installed it and I’m so glad that this takes over the myQ app that came with chamberlain garage door opener. I will be leaving it on in the future when I sell my house and we’ll just simply purchase another one to help the company progress strongly recommend buying this.
By Roberto