Responsive to inquiries
Responsive to inquiries
By Sam M.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
186 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Secure, Smart Home Monitoring Using Any Wired Alarm System. Konnected makes wired alarm systems smart by connecting to home automation platforms like SmartThings, Alexa, Home Assistant, Hubitat & more.
Konnected (konnected.io) has 186 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
186 approved reviews, newest moderated first
Responsive to inquiries
By Sam M.
Good customer support
By JRT
Product was intuitive and easy to install. Documentation was sufficient to get me through the tricky parts.
By Anonymous
Nate is very passionate about supporting his customers and is very active on the community forums. The products are great, I'm using multiple Konnected products and have no issues. They are well priced and well supported. Businesses and people like Nate need to be supported to ensure they continue to deliver great products and services.
By Martin
They had a replacement board and shipped it quickly. However, this is the second board that failed. So 2 stars for that.
By Robert F.
Great product
By Aswad Rehan A.
The unit would NOT work on WIFI. I worked with your technician over several weeks. Try this, try that, buy this special cable, load this driver. No, none of it worked, so I send the unit back.
By DRB
I had difficulty with the installation of the ,blaQ GDO I contacted tech support late Friday thinking it would be Monday before I would hear back and they responded quickly they determined that there was a problem and ordered me a replacement that weekend. I received the replacement and installed it with no problem. Love the homeassistant integration. Thank
By Tony