Great customer service
I had a channel on a board die and contacted Konnected for a warranty repair. Their response was quick and I received a replacement board soon thereafter. I was completely satisfied with their response.
By Ron K.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
186 reviews
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Secure, Smart Home Monitoring Using Any Wired Alarm System. Konnected makes wired alarm systems smart by connecting to home automation platforms like SmartThings, Alexa, Home Assistant, Hubitat & more.
Konnected (konnected.io) has 186 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 138 reviews with 5 stars · Clear filters
I had a channel on a board die and contacted Konnected for a warranty repair. Their response was quick and I received a replacement board soon thereafter. I was completely satisfied with their response.
By Ron K.
Although I pretty much jumped blindly into the Konnected GDOs I was able to get support to answer all my questions or I was able to easily find the answers on the website. I’m very pleased with the performance of the Konnected products i purchased.
By Dave M.
Great product overall. Excellent customer service. It just works!
By Brian
Great ecommerce experience. Great intstructions & documentation. Works flawlessly.
By Jon E.
Exactly what I needed! Compact, reliable, and well-made.
By Michael G.
Works great replacing existing hardware. It works with Home Assistant which was my main criteria along with fitting in the existing box. No one else builds a product liket his
By Markham
No issues as described fast shipping add on board good investment
By Shawn
Great product, easy install with excellent directions. Product does what it said it would and more!
By Me