No issues as described fast shipping…
No issues as described fast shipping add on board good investment
By Shawn
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
186 reviews
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Secure, Smart Home Monitoring Using Any Wired Alarm System. Konnected makes wired alarm systems smart by connecting to home automation platforms like SmartThings, Alexa, Home Assistant, Hubitat & more.
Konnected (konnected.io) has 186 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
186 approved reviews, newest moderated first
No issues as described fast shipping add on board good investment
By Shawn
Shocking. I bought a pro panel a few years back. It worked perfectly fine with my home assistant. Then they decided change the firmware to esphome and forced you to update as it was no longer supported. I did this and now the panel is bricked. Response is sorry it's out of warranty. They forced and provided the firmware! AVOID!!
By John P.
Response from Konnected· Jul 26, 2026
A firmware update cannot brick the device. Unless it's physically damaged you can simply reflash it with a USB cable. Reach out to support for help You are not forced to update. Konnected works 100% locally with Home Assistant and HA decided to remove the legacy integration. You could simply just not update Home Assistant or install the legacy integration as a custom component.
Great product, easy install with excellent directions. Product does what it said it would and more!
By Me
Great products. This small company has done an amazing job.
By Paul
i had a hard time trying to setup and got no support frome you guys
By RODOLFO A.
Unit works great, Poe was icing on the cake! Home Assistant setup was flawless.
By Mike C.
The pro alarm board is a big improvement over the legacy 6 zone boards. I should have bought it sooner. Installation was clear and support was great to work with. They could improve with support files that are pertinent to your home security setup. Smartthings doesn't recognize the alarm/siren and you have to comb through forum information to find out why. It is a known issue so it would be a smoother install if it were noted.
By Bill
I was pleasantly surprised by how easy it was to setup the Konnected Alarm Panel Pro. I actually wired everything correctly the first time, in fact exposing more zones/sensors since the previous wiring had multiple sensors interconnected to one! Easily added it to Home Assistant and built an alarm panel in minutes (using Alarmo from HACS in Home Assistant).
By Manoucher G.