Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
769 reviews
KiaviSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than $18B in funded loans and 50,000+ projects nationwide, Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). Kiavi harnesses the power of data & technology to offer REIs a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Formerly known as LendingHome, Kiavi is committed to helping its customers revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country. Traditional lenders rely on human decision-makers and paper-based processes. At Kiavi, our modern tech platform removes many traditional barriers, automates time-consuming manual steps and provides quick decisioning and true transparency throughout the entire process. With a wide range of bridge and rental funding options to choose from, Kiavi’s team of experts can create a personalized solution for our customer's investment strategy. Homeownership has always been an important part of American life. But now, just as Millennials are hitting the peak age for buying their first homes, fewer new homes are being built. In fact, today there are 33%1 fewer new homes constructed than just 15 years ago. Over 65 percent of the U.S. housing stock is more than 30 years old and in need of upgrading and renovating. And as the demand for move-in-ready homes continues to grow, residential real estate investors are needed more than ever. Kiavi is committed and proud to support today’s real estate investors in their efforts to revitalize these aged homes and provide move-in-ready homes and rental housing. NMLS ID #1125207.
Kiavi (kiavi.com) has 769 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
769 approved reviews, newest moderated first
Nilabjo was personable, very communicative and committed to expedited funding!
By Chastity J.
Response from Kiavi· May 1, 2026
Your feedback made our day! Thank you for letting us know how much you enjoy Kiavi. We always strive to deliver the best experience, and your input helps guide us.
As an investor doing my first bridge loan (hard money) I was truly impressed with Kiavi's user friendly online portal and excellent customer service! Thank you Sam Silver. I look forward to doing business with them in the near future!
By customer
Response from Kiavi· May 1, 2026
Thank you for sharing your positive experience with Kiavi! Feedback like yours inspires us to do even better every day. We’re so glad to have earned your trust and support.
Quick and clear responses and guidelines and excellent customer service. I started working with Alex and then Clay and both were easy to work with.
By Shawn H.
Response from Kiavi· May 1, 2026
Thank you for your kind words about Kiavi! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!
poor service
By customer
Response from Kiavi· May 1, 2026
We are sorry to hear that your experience with us didn't meet your expectations. At Kiavi, we are committed to empowering investors with the best tools and capital possible, and we take all negative feedback as a serious opportunity for growth. We are reviewing our current processes to ensure we are providing the high-quality service our clients deserve.
Clay Johnson is super easy to work with. Helped every step of the way.
By Nic H.
Response from Kiavi· May 1, 2026
Thank you for your thoughtful review of Kiavi! We appreciate the time you took to share your perspective. It’s amazing to hear how much you value our service, and your feedback helps us continue to improve for customers like you.
First experience with Kiavi and it was profoundly simple…I never had to guess/assume what phase of the loan I was at. Kiavi has a dashboard that allows you to see your current position of my loan. Very practical feature. Matt and Andrew extremely helpful and easy to work with…working in my next loan with Kiavi now…Kiavi is definitely worth a phone call
By Len C.
Response from Kiavi· May 1, 2026
Thank you for your thoughtful review of Kiavi! We appreciate the time you took to share your perspective. It’s amazing to hear how much you value our service, and your feedback helps us continue to improve for customers like you.
Loan process was well coordinated from start to finish.
By Rajwant
Response from Kiavi· May 1, 2026
Thank you for your kind words about Kiavi! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!
Everything was fantastic! Everyone was professional and on top of every step. I could not be more appreciative to the team I had. Easiest loan process hands down.
By customer
Response from Kiavi· Apr 17, 2026
Thank you for your kind words about Kiavi, and our Team! We’re thrilled to hear about your positive experience, and your thoughtful feedback helps guide us as we refine our service. Your support means a lot to us, and we’re constantly working to get even better!
