Fast and constant support during the…
Fast and constant support during the process
By customer
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
769 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With more than $18B in funded loans and 50,000+ projects nationwide, Kiavi is one of the nation’s largest private lenders to residential real estate investors (REIs). Kiavi harnesses the power of data & technology to offer REIs a simpler, more reliable, and faster way to access the capital they need to scale their businesses. Formerly known as LendingHome, Kiavi is committed to helping its customers revitalize the approximately $25 trillion worth of aged U.S. housing stock to provide move-in ready homes and rental housing for millions of Americans across the country. Traditional lenders rely on human decision-makers and paper-based processes. At Kiavi, our modern tech platform removes many traditional barriers, automates time-consuming manual steps and provides quick decisioning and true transparency throughout the entire process. With a wide range of bridge and rental funding options to choose from, Kiavi’s team of experts can create a personalized solution for our customer's investment strategy. Homeownership has always been an important part of American life. But now, just as Millennials are hitting the peak age for buying their first homes, fewer new homes are being built. In fact, today there are 33%1 fewer new homes constructed than just 15 years ago. Over 65 percent of the U.S. housing stock is more than 30 years old and in need of upgrading and renovating. And as the demand for move-in-ready homes continues to grow, residential real estate investors are needed more than ever. Kiavi is committed and proud to support today’s real estate investors in their efforts to revitalize these aged homes and provide move-in-ready homes and rental housing. NMLS ID #1125207.
Kiavi (kiavi.com) has 769 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
769 approved reviews, newest moderated first
Fast and constant support during the process
By customer
Dealing with the loan analysts was a nightmare. The appraiser messed up and said my units were non conforming. The loan analysts kept asking for a burn down letter which is NOT a federal form so there are no standards. The final loan analyst I spoke with sent me a copy and paste message from chatgpt with a link to a city in Nevada. My property is in Indiana! It felt like no one at Kiavi actually wanted my business except for Clay Johnson, my initial point of contact. He stepped up and we were able to figure out what document from the city would satisfy underwriting. I like Kiavi in all other ways, but if you have a snag good luck finding someone who wants to help. I do want to give a shout-out to Clay for stepping up because I was ready to take my business elsewhere.
By Camden
Fast process, great numbers, easy closing.
By GLN H.
everything from the beginning process was simple and customer service was the best I have ever experienced. Thank you for making this such a simple process.
By Jon W.
Total disregard for our concerns and questions. Refused to discuss.
By Soeder
Neal was very helpful throughout the whole process and was very fast with responses
By Isaac M.
I'd like to give a shout-out to Clay, my loan agent. He was excellent at following up consistently over a long period, always remaining responsive and patient throughout the process. His diligent work was fundamental to the final success.
By Édith D.
Everyone made the deals that we do completely effort less, as a busy investor. This is super important. Extremely easy process, relationship based, I am beyond grateful for the value they put on my time as a busy investor and business owner. On top of that, they deliver a great product with super good terms. I go into every single deal, knowing how it’s going to turn out with them because it’s the same every time, flawless.
By customer