Helpful
Helpful, quick, and easy
By Dianaeliz D.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
465 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
465 approved reviews, newest moderated first
Helpful, quick, and easy
By Dianaeliz D.
The representative was very respectful and responsive! He was very quick to help me.
By Haven C.
Thank you so much! You guys are fast & very responsive when it comes to claims! Very pleased with Kangaru customer service and claims department.
By Vanessa B.
Since, I’ve been working with Kanguro I had excellent service provided. People are friendly, they respond promptly on the claims I submitted. I’m very happy to have found this insurance for my puppy.
By Maria C.
Excelente servicio mi perrita está cuidada con el seguro
By Eddie Azuaje S.
So far all of my questions are always answered accordingly & the information given to me as a new dog owner is very helpful. Javier goes straight to the point & makes sure I understand.
By Jacky
Excellent attention, immediate response and human warmth
By Aurora B.
It’s taken some time to fix my login situation. But Kanguro has done a great job for covering my new puppy without the costs hurting my wallet too much. Thank you!
By Jackeline C.