Experiencia
Tengo un perro ya mayor , en todas las oportunidades que hice un reclamo Kanguro respondió correctamente. Lo recomiendo
By Vanesa
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
465 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
465 approved reviews, newest moderated first
Tengo un perro ya mayor , en todas las oportunidades que hice un reclamo Kanguro respondió correctamente. Lo recomiendo
By Vanesa
I am writing to express my satisfaction with the prompt reimbursement process for the services my puppy has received, whether routine or emergency. The efficiency of the system is commendable and greatly appreciated. However, I would like to suggest an enhancement to the claims submission process. Providing an option to submit claims via computer would be a significant improvement. It would offer greater convenience and accessibility, allowing for a more user-friendly experience.
By Jackie G.
Mi experiencias a sido muy buena y los pagos a tiempo
By customer
they were really helpful and answered all the questions i had!
By customer
Excelente y rápida respuesta antes mis solicitudes, estoy muy feliz y agradecida
By Oriana C.
I’m really pleased with Kanguro as you do offer great customer service once you are able to connect and the claims are processed in a very timely manner.
By Oliver M.
My experience was great they answered all my questions in a timely manner and fixed all the issues!! Thank you for your time and support
By Aimee L.
Didn't get back 90% they star 90 a then 80 and now 60% my insurance gro up as well my deductible. Didn't let me know. Every year will increase. I'm sad about everything they said. But Didn't do everything are lies. Nice service but it's all. Not recommended this insurance
By Elly D.