Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
465 reviews
Kanguro InsuranceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Kanguro is modernizing your experience with insurance. We are the only insurtech end-to-end offering that is 100% bilingual and 100% digital but with real humans attending to our customers’ needs 24/7. We offer comprehensive customizable petcoverages starting with an accident and illness plan & wellness for your cat or dog. Kanguro also stands by your side providing Renters Insurance. Rest easy with Kanguro safeguarding your personal belongings and assisting with liability expenses should unfortunate events occur.
Kanguro Insurance (kanguroseguro.com) has 465 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
465 approved reviews, newest moderated first
Jules was very helpful in answering my question promptly.
By Susan Chohrach C.
Response from Kanguro Insurance· Apr 21, 2026
Thank you so much for your kind words, Susan! 🧡 We’re so glad Jules could help quickly, that’s what we’re here for. We’re always here if you need anything. - The Kanguro Team 🦘
Buena atencion
By Ennis T.
Response from Kanguro Insurance· Apr 20, 2026
¡Muchas gracias, Ennis! 🧡 Nos alegra saber que tu experiencia fue positiva. Para nosotros, brindarte una atención clara, cercana y rápida es nuestra prioridad. Si en algún momento necesitas algo, aquí estamos para ayudarte. - El equipo de Kanguro 🦘
Me encanta con la amabilidad que atienden
By Lily C.
Response from Kanguro Insurance· Apr 20, 2026
¡Muchas gracias, Lily! 🧡 Nos alegra mucho saber que te sentiste bien atendida. Nos importa que cada experiencia sea cercana y amable. Si alguna vez necesitas algo, aquí estamos para ti. El equipo de Kanguro 🦘
He was very helpful and very kind and answered all the important questions and guided me on what his thoughts were about the packages
By Amy R.
Response from Kanguro Insurance· Apr 15, 2026
Hi Amy, Thank you so much for your kind words. We’re really happy to hear that you had a helpful and clear experience, that’s exactly what we aim for every time. Providing guidance and making things easy to understand truly matters to us, so it means a lot that you felt supported throughout. We appreciate you taking the time to share this. - The Kanguro Team 🦘🧡
My claim was handled very quickly and correctly. I didn’t have any issue but, I can tell if I did, it would have been handled professionally and fast….thank you
By Marsha L. Holland G.
Response from Kanguro Insurance· Apr 14, 2026
Hi Marsha, Thank you so much for your kind words! We’re really glad to hear your claim was handled quickly and smoothly. It means a lot to know you felt confident in how things would be handled, even if an issue had come up. That trust is everything to us. We truly appreciate you taking the time to share this. — The Kanguro Team 🦘
I submitted all the documents that was requested. I have a email that said they need my documents. How does a company not have something that was confirmed they received it when you submitted.
By Kimberely
Response from Kanguro Insurance· Apr 14, 2026
Hi, We’re really sorry to read this. This is not the experience we want for anyone. We understand how frustrating it is to submit your documents and then be told they’re still needed. In some cases, documents may require additional verification, and we completely understand how confusing that can feel. If you’d like more clarification or support, you’re always welcome to contact us directly at 888 546 5264 or [email protected]. We’ll be happy to help. Thank you for sharing your experience. This helps us improve. – The Kanguro Team 🦘
No tengo quejas de Kanguro ,siempre he recibido muy buena atención, hoy de parte de Liliana por WhatsApp y aclaro todas mis dudas
By Leyanis B.
Response from Kanguro Insurance· Apr 13, 2026
Hola, Leyanis, ¡Muchas gracias por tu mensaje! Nos alegra muchísimo saber que has tenido una buena experiencia con nuestro equipo. Gracias por confiar en Kanguro, estamos aquí cuando para lo que necesites 🧡 — The Kanguro Team 🦘
Todo con kanguro es excelente, desde el trato de sus funcionarios como la calidad de sus servicios .Muy agradecida
By Anais
Response from Kanguro Insurance· Apr 13, 2026
Hola Anais, Muchas gracias por tus palabras 🧡 Nos alegra saber que has tenido una experiencia tan positiva tanto con nuestro equipo como con nuestros servicios. Ese es justamente el estándar que buscamos en cada interacción. Agradecemos mucho tu confianza. — El equipo de Kanguro 🦘
