The best
Jot is the best iced coffee I have found. And I've tried quite a few.
By PatLit
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
97 reviews
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We developed a way to extract the best of every coffee bean into a liquid 20x more concentrated than traditional coffee. The result is Ultra Coffee: pure coffee that transforms into anything you desire – latte, americano, cappuccino, you name it – in seconds.
JOT (jot.co) has 97 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
97 approved reviews, newest moderated first
Jot is the best iced coffee I have found. And I've tried quite a few.
By PatLit
Jot coffee is excellent! I love carmel, vanilla, and coconut vanilla. I'm loving iced coffee during the summer. I haven't tried it hot yet but I'm sure it's great. I'm looking forward to trying more flavors.
By Courtney N.
The coffee is smooth and delicious, and the customer service is ridiculously prompt! Any time I've had even a slight issue (a couple of times with slow shipping which wasn't even JotCo's fault) it's been responded to and taken care of immediately!
By Pamela
I love iced coffee. And JOT is by far one of the easiest to make. It literally takes seconds. The summer seasonal coffee tastes so delicious. Yum! 😋
By Linette B.
I love the flavor and how easy it makes my mornings now :)
By Carla
The customer service I received from Jot was OUTSTANDING! Coffee is great too :-) There was a duplication of the new customer package that was initiated via Facebook. Notified Jot the same day received and 2 hours later the duplicate account was removed and refund received all in a couple of hours and not DAYS! This is how you keep customers. Well Done!
By Kevin H.
I LOVE Jot coffee concentrate, and the company, too! The customer service is responsive and easy to work with. The coffee…excellent! Smooth, flavorful and nicely caffeinated to get me moving in the morning! And never bitter!! So smooth. Love my Jot!
By CYNTHIA
I'm hooked! Best coffee I've ever had and I honestly don't think I could go with out it. It is so smooth and good, I look forward to it each morning. I only ask that they make the white chocolate flavor a part of the regular rotation, please!
By Calvin Mullinax J.