Every problems I’ve encountered has…
Every problems I’ve encountered has been resolved
By Jim
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
178 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue.Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing.It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started.Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.
Join It (joinit.com) has 178 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
178 approved reviews, newest moderated first
Every problems I’ve encountered has been resolved
By Jim
Genna was very helpful and solved my issue quickly. She even responded to a question I asked last night but didn't expect an answer to. I very much appreciate the follow-up!
By Kimberly
I sent the wrong file for import and I didn’t realize it right away. When I sent the correct file, the issue was fixed in minutes!
By Lynda
My query was answered quickly and though it couldn't be solved as i had an operator deficiency that caused it. I was impressed on how quickly it was responded to.
By Michael S.
Join It tech support was very helpful and responsive. The bot very quickly turned me over to a live person when it realized it couldn’t answer my question and I didn’t have to wait long for a live person to get on the line. Live person was polite, respectful, and helpful.
By Peter F.
customer support is brilliant!
By Mary C.
The customer service online was terrific! I had an issue on a Saturday and did the live Chat. I honestly thought my message would go unanswered to Monday but No. My issue was resolved within 30 minutes. Seamless. Thank you!
By Admin A.
PJ and Josh have been very helpful.
By Louise P.