Tech support is wonderful
Tech support is wonderful. And they added my currency to it too. I just wish there were other event options because eventbrite doesn't work for me.
By Laaleen
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
178 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Running a membership organization means you are constantly chasing renewals, updating spreadsheets, and manually fixing payment failures - time that should go to your members, not your admin queue.Join It brings everything you need to manage memberships into one place: a member database, online sign-up forms, recurring billing, automated renewal reminders, lapsed-member follow-up, digital membership cards, event registration, member check-in, and a self-service member portal. No spreadsheets, no duct-taped integrations, no manual chasing.It connects with the tools most membership organizations already use - Stripe, Mailchimp, Eventbrite, Zapier, QuickBooks, WordPress, Wix, and Squarespace - so you do not have to change how your whole operation works to get started.Join It is built for associations, clubs, nonprofits, and other member-based organizations that want a modern, low-admin membership platform without the complexity or cost of enterprise or CRM software. Most teams are up and running within a day.
Join It (joinit.com) has 178 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
178 approved reviews, newest moderated first
Tech support is wonderful. And they added my currency to it too. I just wish there were other event options because eventbrite doesn't work for me.
By Laaleen
The monthly summary report came but was damaged and couldn’t be opened. Support staff emailed me an undamaged copy as soon as I informed them. Less than a 24 hour turnaround. Much appreciated.
By Dave K.
Nothing wrong, was just a bit too pricey and we found an integrated platform that could do everything we needed along with managing a membership platform.
By Swinburne Student U.
Join It has the functions I needed to start a great membership program!
By Alicia
Quick easy to follow instructions on how to rectify an error made by a member.
By Ann
The Join-It team is super supportive and walks you through the entire onboarding process. Questions are responded to very quickly and the chat feature has been a life saver.
By Blackridge M.
I appreciate the ideas and time spent on this topic. Well done.
By Erin
It only took me a couple of hours to get to understand how the system works and within 20 hours I was live. The help provided was so prompt and useful to me that I cannot thank Join It enough, and would recommend it to anyone wishing to avail such facilities.
By Shantanu