Happy to be a Jive Partner
As a Jive Partner, I use and support the Jive product daily. Their system is easy to use and their support team is top notch!
By Jeff S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
307 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jive Hosted VoIP is the easiest and most affordable option for your business phone system. Jive’s cloud VoIP service helps thousands of organizations simplify how they manage their phone setup.
Jive Communications (jive.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
307 approved reviews, newest moderated first
As a Jive Partner, I use and support the Jive product daily. Their system is easy to use and their support team is top notch!
By Jeff S.
Jive has been a solid Virtual PBX system I've ever had experience with. Easy to use, inexpensive and the support is amazing.
By Jesse H.
We love Jive for our business. With over 30 employees not working in the same location it's so cool how our IP phones ring, dial and transfer between staff like they are in the next office but they are really out of state and some out of the country!
By Tracy D.
We have set up a number of account now and they have all been smooth. Any issues we have run into have been dealt with quickly.
By Adrienne M.
Jive's customer service is always ready to help and they are very knowledgeable and if they don't know, they will find someone who does. I am very glad our company is a customer of Jive's.
By Nysie P.
Jive Communications had simplified the office phone system. The Jive's user friendly GUI allowed my company to migrate our branch offices in phases. It also permit us to make adjustments on the fly from the feedback received by our phone agents on improving the phone experience. Jive Communications has an excellent tech support staff; they are courteous and ready to assist and help with your call. I am glad that I don't have to call my old vendor to reconfigured my old phone system, I don't have to be a rocket scientist to setup my own Jive Phone System.
By Jorge C.
It has been a great experience so far, I have to really appreciate the customer service, for me is was puts jive ahead of the other similar companies, very very efficient, fast and easy
By Juan G.
The quote for new service was accurate with no hidden fees. The switch over was easy. The customer service has been spot on.
By David G.