Always excellent service
Always excellent service
By Rosenberg S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
307 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Jive Hosted VoIP is the easiest and most affordable option for your business phone system. Jive’s cloud VoIP service helps thousands of organizations simplify how they manage their phone setup.
Jive Communications (jive.com) has 307 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
307 approved reviews, newest moderated first
Always excellent service
By Rosenberg S.
Jive, technical support has been great to work with.
By James W.
So helpful and friendly!
By Mariel C.
Very good support. Very flexible and intuitive configuration tools. Easy to use.
By Jean-Francois D.
Awesome product, awesome support. Did not know of Jive Communications when we switched to VOIP service some 18 months ago, but have experienced very high quality voice service and feature rich portal for do-it-yourself day-to-day management. And a very professional and efficient support to implement changes / improvements or clarify issues.
By Flemming K.
Awesome! Great people supporting our customers and sales process.
By Zoltan K.
Jive has worked out well for me. Any time I've had to speak to a representative, they are nice and knowledgeable. The service is affordable and does what I need it to do. I will recommend Jive to anyone that needs an affordable business phone system!
By Kathi S.
Jive has been very accommodating to the changing needs of our small business. We like being able to log into our account & get information or change what we need to. We also like that they send us regular communications via email. The service Jive offers would be very hard to beat for the price & convenience they bring to meeting our needs.
By Sarah B.