Communication was outstanding.
Communication was outstanding.
By Jim
Response from Intrepid Direct Insurance· Oct 3, 2023
Thrilled to hear this Jim - we are committed to keep up the great communication. Thanks for trusting us to partner with you.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Learn About UsClaimsCustomer PortalIntrepid Direct helps business owners simplify and save on their insurance needs by working directly with us, the insurance provider, saving them up to 20% on their insurance premiums.We're a direct provider of commercial property and casualty insurance. We are the agent, the underwriter, the paper, and the adjuster. By removing the 3rd party, we've made quoting faster, applications easier, claims smoother, and prices lower, putting owners back in control of their business and schedule.Our insurance is A+ rated (A.M. Best), bundled, and guaranteed to meet your requirements. And, we offer uncommon options such as the ability to pay premiums across 12 equal monthly installments with no finance charges and on-demand claims reporting. See how we've redefined and made the insurance experience better at intrepiddirect.com.Direct makes THE difference for your business insurance needs.
Intrepid Direct Insurance (intrepiddirect.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
414 approved reviews, newest moderated first
Communication was outstanding.
By Jim
Response from Intrepid Direct Insurance· Oct 3, 2023
Thrilled to hear this Jim - we are committed to keep up the great communication. Thanks for trusting us to partner with you.
Great onboarding experience.
By Phi
Response from Intrepid Direct Insurance· Oct 3, 2023
Thank you Phil! Happy to have you on board :)
Nick was great gathering all our information and following up with changes that were needed. Very smooth process changing all our insurance needs over.
By SpeeDee Oil C.
Response from Intrepid Direct Insurance· Sep 29, 2023
Thanks for the 5-star review. We’re happy you found the transition a smooth process.
Curtis was very helpful in selection of my insurance policy. He promptly answered all my questions and explained in detail. I truly appreciate your help Curtis! Thank you.
By Bhavini
Response from Intrepid Direct Insurance· Sep 29, 2023
Thanks for the 5-star review Bhavini. We’ll be sure to share your kind words with Curtis!
Great company! I have 2 of my retail cannabis dispensaries covered by them. Since they are the direct insurer they are very easy and fast to work with. I would highly recommend. Paige is my contact and she always takes care of any thing I need super quick and gives the most competitive price for the best coverage. Thank you!
By Isaac S.
Response from Intrepid Direct Insurance· Sep 22, 2023
Thanks for the 5-star review Isaac! We’re delighted that you are enjoying the experience with our team.
Curtis did an amazing job getting us insured fast!
By Dan
Response from Intrepid Direct Insurance· Sep 20, 2023
Thanks for the 5-star review Dan -- Curtis is a rockstar around here!
Our representative really knows and cares about our business!!
By JUDY H.
Response from Intrepid Direct Insurance· Sep 18, 2023
Thanks for the 5-star review Judy! We view ourselves as your business partner -- your success is our success!
Stephven is the man!
By Dylan
Response from Intrepid Direct Insurance· Sep 13, 2023
Thanks for the 5-star review Dylan! We agree, Stephven is a great ambassador of the type of customer service we provide to our customers. Thanks for your business!