Good service
Good service
By customer lindel C.
Response from IDShield· May 14, 2024
Thanks for the five-star review. We are happy to hear our team is providing you with good service. Thanks for being a valued member of IDShield.
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Good service
By customer lindel C.
Response from IDShield· May 14, 2024
Thanks for the five-star review. We are happy to hear our team is providing you with good service. Thanks for being a valued member of IDShield.
Still waiting to hear from IDShield regarding my situation. I will be happy to remove this review if someone will contact me to let me know what is happening with my claim. Thank you.
By Paul C.
Response from IDShield· May 13, 2024
Paul, thank you for bringing this to our attention, we want to help. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Communicative and was helpful in directing the appropriate steps to be taken after someone had obtained my information.
By customer
Response from IDShield· May 13, 2024
Thank you for the positive review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield.
They listen to a person and they do thier best to help you and to get you to the right person.
By customer
Response from IDShield· May 13, 2024
Thank you for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for choosing IDShield.
When my wife applied to serve at our local church in Tulsa, OK, they performed a background check on her. It came to light that she had a child molestation charge in North Dakota, flagged under her maiden name. Despite being married for 20 years, we have never visited or resided in North Dakota. Unless the matter was resolved, the church didn't allow her to serve. We reached out to ID shield on the day after. By the end of the week, the issue was resolved, and the Legal Department took it up with the reporting company, Church & State of North Dakota.
By Sean M.
Response from IDShield· May 13, 2024
Sean, thanks for the five-star review. We are happy to hear our team was able to provide you with the support and peace of mind you needed during such a difficult circumstance. Thanks for choosing IDShield. We appreciate you taking time to share your experience with us.
Helpful, friendly rep answered my question and gave me peace of mind
By Lisa T.
Response from IDShield· May 7, 2024
Lisa, thank you for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for choosing IDShield.
representative was cordial & proficient
By Joe And Janice N.
Response from IDShield· May 6, 2024
Thank you for the positive review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield and for sharing your experience with us.
Have to keep changing my password to enter site
By customer
Response from IDShield· May 6, 2024
Thank you for bringing this to our attention, we want to help. Please get in touch with our Member Services Team at (888)-494-8519 or via chat at www.idshield.com between 7-7 CST Monday-Friday, and a member of our team will be happy to assist you. Thank you.