Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Rep was extremely helpful and very patient which helped to calm my anxieties.
By customer
Response from IDShield· Jun 14, 2024
Thanks for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for being a valued member.
Concise. complete information on protection offered from rival plan (Equifax Credit Watch Gold) vis a vis ID Shield.Your specialist explained the strengths of your coverage over th competitor.
By customerJohn E.
Response from IDShield· Jun 14, 2024
John, thank you for the positive feedback. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member.
Updates, Alerts, and connecting directly to Experian Credit rating bureau that i tried many times unsuccessfully. Thank was a to Ur credit.
By customer
Response from IDShield· Jun 13, 2024
Thank you for sharing positive feedback. We are happy to hear our team is providing you with excellent service. Thanks for choosing IDShield.
Excellent Service - IDShield
By Susan C.
Response from IDShield· Jun 4, 2024
Susan, thank you for the five-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thank you for choosing IDShield.
Consultant was very knowledgeable in helping to optimize the product configuration to achieve the highest level of protecting my personal information
By Freddie
Response from IDShield· Jun 4, 2024
Freddie, thanks for the five-star review. We are happy to hear our team is providing you with excellent service. Thanks for choosing IDShield.
All of your employees are great - but - some of them go above and beyond. They know who they are. GREAT JOB!
By Janet S.
Response from IDShield· Jun 4, 2024
Janet, thanks for the glowing review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for being a valued member.
Good response to questions and knowledgeable representative.
By Frank
Response from IDShield· Jun 4, 2024
Frank, thanks for the review. When you need help with protecting your identity and online reputation, IDShield is here. Thanks for sharing your experience with us.
Having a reassuring live person to talk with
By Katharina W.
Response from IDShield· Jun 4, 2024
Katharina, thanks for the five-star review. We are glad to hear that speaking with our IDShield Consultants was reassuring for you. Thanks for being a valued member.
