Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
Investigator was very knowledgeable and helpful. Thank you.
By customer
Response from IDShield· Jun 4, 2024
Thanks for the five-star review. Your privacy is your business. Protecting it is ours. Thanks for sharing your experience with us.
My experience was professional, friendly, great customer service, and the ID Rep had valuable knowledge to impart to me. A solution for my concern was given.
By D. A.
Response from IDShield· Jun 4, 2024
Thank you for the five-star review. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual activity so you can take action the moment it happens. Thanks or being a valued member.
My question was answered. Thank you.
By Customer
Response from IDShield· Jun 3, 2024
Thanks for the review. We are proud to proactively defend your private data and online reputation with full-service monitoring, as well as restoration for when cyber threats become a reality. Thanks for choosing IDShield.
Representative was courteous and professional, very helpful
By Kay D.
Response from IDShield· May 21, 2024
Kay, thanks for the five-stare review. We are happy to hear our team is providing you with excellent service. Thanks for choosing IDShield.
Always a good experience with ID Shield.
By customer
Response from IDShield· May 20, 2024
Thanks for the five-star review. We love hearing from our valued members. Thanks for choosing IDShield and for sharing your experience with us.
I received a notice from my Discover Credit card company that my social security number had been found on the dark web. I immediately contacted ID shield to fix and out what I needed to do. Immediately, a fraud report was placed for me, and I was informed to get a free credit report.
By Kate
Response from IDShield· May 20, 2024
Kate, thank you for the five-star review. We are proud to help our members protect what matters most with the best identity theft protection available. Thanks for choosing IDShield and for sharing your experience with us.
Very experienced and kind representative
By Amy
Response from IDShield· May 20, 2024
Thanks for the five-star review. IDShield helps you gain peace of mind knowing you and your family’s finances, credit, and identities are being looked out for 24/7 with our full coverage, protection, and restoration plans. Thanks for being a valued member.
Able to talk to somebody when I need them
By Michaelcustomer
Response from IDShield· May 14, 2024
Thank you for the positive feedback. We are happy to hear our team is providing you with good service. Thanks for being a valued member of IDShield.
