Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
The gentleman that answered my questions took care care of me, very professional and knowledgable.
By customer
Response from IDShield· Sep 19, 2025
Thanks for the review. We look forward to continuing to support you in the future, protecting what matters most. Thanks for being a valued member.
Easy to include all of my personal information and, immediately, was protected. REALLY WELL DONE!
By Barry C.
Response from IDShield· Sep 19, 2025
Barry, thanks for the five-star review. We look forward to continuing to be of service whenever you need us.
They acted right away with our concern
By customer
Response from IDShield· Sep 19, 2025
Thanks for the review. We look forward to continuing to support you in the future, protecting what matters most. Thanks for being a valued member.
Explanation of using website was excellent
By customer
Response from IDShield· Sep 17, 2025
Thanks for the five-star review. We're glad to hear about your success using our website. We look forward to continuing to be of service whenever you need us.
Since I had to disconnect my VPN on my iPhone to get connection to some links, I don't know what I should do to get proper updates for a VPN to work on my Apple iPhone.
By Terry E.
Response from IDShield· Sep 11, 2025
Terry, thanks for the review. We look forward to continuing to support you in the future, protecting what matters most.
Granddaughter recommended
By customer P.
Response from IDShield· Sep 8, 2025
Patricia, thanks for the five-star review. We are thrilled that your granddaughter recommended us to you. We look forward to continuing to be of service whenever you need us.
I am always able to get to talk to a person when I call and they are extremely helpful in explaining the facts. I would highly recommend them.
By Susan K.
Response from IDShield· Sep 5, 2025
Susan, your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help.
They are throug help ful great Knowledge
By samudrala
Response from IDShield· Sep 4, 2025
Samudrala, thanks for the positive review. We are glad that our team was helpful and thorough when assisting you. We're here to support you whenever you need us.
