Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
681 reviews
IDShieldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
What is IDShield?IDShield is a reputation and identity protection subscription service. We take your security seriously. IDShield provides tools to monitor your online presence and alert you of any unusual, detected activity so you can take action when it happens. Full-service identity restoration Gain peace of mind knowing that you have access to licensed private investigators to help restore your identity to its pre-theft status. Cybersecurity and device protection Stay protected with bank-grade data encryption VPN, malware protection, parental controls, and password protection. Licensed private investigators You will have a dedicated, licensed private investigator on your case if you have an identity theft event. Identity monitoring IDShield can monitor your information on the dark web and social media platforms, and alerts you about any suspicious activity that is detected. Up to $3 million identity fraud protection The Identity Fraud Protection (“Protection”) is issued through a nationally recognized carrier. IDShield is not an insurance carrier. This covers certain identity fraud expenses, and legal costs as a result of a covered identity fraud event. Credit monitoring Stay on top of your credit with a monthly Credit Score Tracker. Personal information protection We can locate your sensitive, personal info on data broker sites and help you remove it.What exactly is IDShield’s identity theft subscription service?For a small monthly fee, IDShield can not only monitor and alert you about threats, we’ll also work for as long as it takes to restore your identity as a member to its pre-theft status if you become a victim of identity theft. IDShield is backed by an unlimited service guarantee.What exactly does IDShield monitor?IDShield can monitor the below areas and alerts you of potential risks to your identity. Learn more at https://www.idshield.com/individual-plan/. SSN monitoring Identity threat alerts Dark web monitoring Social media monitoring Public records m
IDShield (idshield.com) has 681 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
681 approved reviews, newest moderated first
The woman that I talk to, couldn’t answer any of my questions
By A N.
Response from IDShield· Aug 14, 2025
Thank you for bringing this to our attention. We would like the opportunity to review this matter further. We were able to locate your membership and notify the appropriate department. A member of our team will be reaching out to you directly to provide you with additional support. Thanks for being a valued member.
Wendy in Oaklahoma was great
By customer
Response from IDShield· Aug 8, 2025
Thanks for the five-star review. Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member.
The investigator was excellent!!
By customer
Response from IDShield· Aug 8, 2025
Thanks for the five-star review. We’re thrilled to hear that our service has been helpful and effective for your security. Thanks for choosing us.
fast.concise. solved the issue
By Timothy
Response from IDShield· Jul 25, 2025
Timothy, thanks for the five-star review. Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member.
I was satisfied- no problems
By customer
Response from IDShield· Jul 25, 2025
Thanks for the five-star review. We’re thrilled to hear that our service has been helpful and effective for your security. Thanks for choosing us.
I was receiving phone calls asking me about the mortgage application I submitted when I had not. In response I contacted ID Shield to learn if there was evidence oif illegal activity on my credit report. The representative listened to me, was knowledgeable, helped me understand the facts and shared a solution.
By TL S.
Response from IDShield· Jul 14, 2025
Thanks for the kind words. We’re thrilled that our team's service has been helpful and effective for your security. We look forward to continuing to assist you in the future. Thanks for trusting us and for being a valued member.
Patience & undersstanding.
By Alice c P.
Response from IDShield· Jul 11, 2025
Alice, thanks for the five-star review. Your security is our priority, and we appreciate your feedback. If you ever need assistance, we’re here to help. Thanks for being a valued member.
you provide a valuable service
By Michael B.
Response from IDShield· Jun 27, 2025
Michael, thanks for the kind words. We’re thrilled to hear that our service has been helpful and effective for your security. Thanks for choosing us.
