Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
746 reviews
ICDSoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.Why ICDSoft?Get faster website speed and consistent reliability delivered through a hosting setup engineered for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.With each hosting account you get: Extremely fast and secure hosting environment 24/7 expert support by seasoned professionals 100-day money-back guarantee Increasing discounts for new orders AND renewals Free professional email service Free daily backups Free SSL certificates Free in-house control panel software Free site migration from another host Free social media backup serviceServicesWeb HostingTake advantage of our extremely fast and secure hosting environment to ensure your website's success.WordPress HostingExperts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.Website BuilderBuild your dream website without any web development knowledge.Try ICDSoft risk-free with a 100-day money-back guarantee.
ICDSoft (icdsoft.com) has 746 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
746 approved reviews, newest moderated first
Excellent tech support! My publishing issues were addressed and resolved very quickly! The technician responded with a professional, but yet friendly overtone. Thanks much for your help! Highly Recommend icdsoft.com for my hosting needs.
By Rosanna S.
Always the best support response and resolution.
By Niamh O'Meara D.
I just finished migrating hosting to ICDSoft. Tech support held my hand through the whole process and answered all of my questions, even the silly ones. They treated them all with seriousness, even going so far as to intuit my next questions. I'm so happy I switched hosts! Can't wait to bring over my domains when I'm allowed to
By Taffy D.
Unbelievably amazing tech support for clueless tech people like me. I had to get something verified (I honestly couldn't even tell you the problem, that's how confusing it all is to me). And I told them the issue, they responded within about 10 minutes, told me what to do, but offered to assist me with doing it if I felt uncomfortable. Of course, I said yes, please help! Then they worked their magic on their and, and then sent explicit instructions on what I needed to do, step by step. It worked, it was perfect, and they have always helped me in this way. It's really hard to find this level of support, so I highly recommend!
By Libby S.
I've used ICDSoft / SureSupport for over 15 years with rock solid results throughout. I and my many clients depend on this hosting service and I'd recommend them to most any designer or user. Support is a particularly high point. Service is only text via a form (no phone) but is always immediate and very helpful. They're always ready to help me solve issues or step into fix when I can't in a moment's notice. Sounds like I'm gushing, but this is my real world experience over many years with many clients using their hosting services. They're dependable and fast for lightweight shared hosting or un/managed VPS hosting.
By CHill
Ive used ICDSoft more than 10 years ago, their quality and top notch support hasn't changed 10 years on. To many many more such years!
By Jerome L.
Support Staff - You are great and fast. Thank you!
By Sheila B.
Fantastic support. I have been in IT for over 30 years and these guys have always been there for me. I broke my WP site and they had it fixed 15 minutes after I submitted my support request! Sweet !!!
By Jerome M.
