Speedy, clear and helpful
As a non techie I find support teams can often blind you with jargon. ICDSoft's support is always clear, speedy and very helpful - by far the best of all the tech platforms I use.
By Sian H.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
746 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We started all the way back in 2001 with the sole purpose of delivering exceptional services to our clients. No matter if you are just starting your online presence, or you are an experienced web veteran, we are here for you. Our clients are our biggest asset, so we take great care of them. To provide you with an exceptional service, we employ the best professionals, use the latest hardware, and all core systems are under our control. This gives us unmatched flexibility to cater to the specific needs of our clients. This is what makes ICDSoft a unique web hosting company, and we believe it is the best way to guarantee service quality and client satisfaction.We manage our own servers at three data centers around the globe, and we help clients from over 140 countries with their online success.Why ICDSoft?Get faster website speed and consistent reliability delivered through a hosting setup engineered for optimal performance, security, and stability. Count on our team of highly experienced and motivated experts to always quickly assist you with any questions you may have. Look no further for a highly dependable and reliable partner for your hosting experience.With each hosting account you get: Extremely fast and secure hosting environment 24/7 expert support by seasoned professionals 100-day money-back guarantee Increasing discounts for new orders AND renewals Free professional email service Free daily backups Free SSL certificates Free in-house control panel software Free site migration from another host Free social media backup serviceServicesWeb HostingTake advantage of our extremely fast and secure hosting environment to ensure your website's success.WordPress HostingExperts agree that ICDSoft is a top-tier WordPress host thanks to our WordPress-tailored performance and in-house developed WordPress management tools.Website BuilderBuild your dream website without any web development knowledge.Try ICDSoft risk-free with a 100-day money-back guarantee.
ICDSoft (icdsoft.com) has 746 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
746 approved reviews, newest moderated first
As a non techie I find support teams can often blind you with jargon. ICDSoft's support is always clear, speedy and very helpful - by far the best of all the tech platforms I use.
By Sian H.
Excellente assistance technique et réactivité exceptionnelle ! Je suis extrêmement satisfait du support technique reçu. J'ai rencontré un problème important d'accès à mon site web, et l'équipe de support a réagi rapidement et efficacement. Leur communication a été claire et précise, et ils ont rapidement restauré l'accès à mon site tout en garantissant sa sécurité. Ils ont pris le temps de résoudre le problème en profondeur, et je me sens pleinement en confiance avec leur assistance. Merci à toute l'équipe pour leur professionnalisme et leur aide précieuse !
By sheratan
I've used these guys for 20 years. Each time I feel like moving away, they floor me with their exceptional tech support. It's really 24/7 and instant... Again today!
By Moscool
Excellent service! Quick and knowledgeable. Web developer recommended for everyone! I asked the support team a complex question and they completely and correctly answered it in 23 minutes! I have all my websites and all my client websites hosted with ICDSoft. 5 STARS
By Mike
Also a member since 2002, Their support is second to none. Quick and knowledgeable. Highly recommended
By Jerry D.
Absolutely the best customer support of any company I've worked with!
By Mark H.
This company is one of the best hosting companies, they help when you need them.
By Heart to H.
ICDsoft.com is an excellent reliable quality company. Support if needed is amazing and answered within minutes. I have been hosting with them for over 20 years - would not have it any other way. Offshore yes, excellent support 24/7 and reasonable rates
By Jen