HostwindsReviews of hostwinds.com

I feel that hostwinds are very professional, and customer service can clearly solve my doubts. I also learned some network knowledge from it. The control panel is easy to use and understand.It feel not gorgeous, so feel very stable to me. Thank you!

A very disappointing experience with a password that doesn't work & a ridiculously slow server. "24/7 live support" agents have no technical knowledge (refer you to submit a tech ticket), and can't help with cancellations (refer you to policies, billing departmen tickets, step by step tutorials), why is there live support at all then? entirely useless. The signup process was filled with strange browser API errors to which support says "it's nothing, ignore", and when I finally managed to log into the server since their given password didn't work (I had to change it 3 times), it was the slowest server I ever encounterd. When I asked about that, support says I should upgrade my specs. But then how come you give access to a server, with a windows OS, which doesn't work? If the specs don't fit the OS, why is it offered? I must say I had a much better experience with Hetzner, OVH, Contabo..

Support staff was courteous and responsive but it took several attempts to get me access to WHM. Not sure what the problem was but it certainly was not turn key. I was expecting turn key since this is your business. I also selected Dallas for my preferred server location but received WA.

Order received in due time.

Always a good experience with Hostwinds. Been a customer for years and I've always been happy with the product and support.

第二次购买了，感觉还不错，再用用看。

This company is deliberately trying to scam people. But I know my rights. Digital goods have a 14 day refund period WITHOUT any justification needed. It doesn't matter what you write in your Policy page. Im glad I didn't pay the whole year upfront. Service is awful, and they deny same day refunds. So basically this company is a dead end for any developer out there. Please consider using a decent host, instead of gambling your money with scammers.

I love how available Hostwinds' front line tech support people are for quick questions. A lot of questions have to be escalated, but it feels really nice that they are just "there" all the time, if I need them.