Great service
Great service
By Classy
Friday, November 6, 2026 · Customer reviews of US businesses

The Fair Hearing score
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720 reviews
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Hostwinds specializes in web hosting and cloud services. Since 2010, our commitment has provided great hosting options at an affordable price around the globe. Additionally unmatched by our fantastic 24/7 support team and 99.9999% uptime guarantee. We consider our customer's family and provide them with all the excellent hosting services they deserve.
Hostwinds (hostwinds.com) has 720 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
720 approved reviews, newest moderated first
Great service
By Classy
Lost all my email and my website because their server crashed. They claim they backup their servers every night so I was sure they could get it back. It took them five days to respond and tell me that the backup has gone and there is nothing they can do. Why did I commit to a three year contract?
By David H.
The site is barely functional. Can't seem to get anything done. Customer care is non-existent.
By Ter A.
1 to 5 five months good but after it lagging closing all the applications
By Arsen D.
I have had an account with Hostwinds for a few years, most of these marked with unprofessionalism and incompetence on their part. It was a constant issue with their servers being blacklisted for spam (they obviously dont have spam procedures in place), so my emails were often not delivered, or went into spam boxes, not good if you to rely on people actually receiving the emails that you send. Icing on the cake was their 'hardware failure' which for 6 days has meant no websites, no emails sent or received but worse still they have lost all my data, years worth of mail in my mailboxes have been lost forever. No apology, nothing, just an unresponsive Tech Support. Hostwinds run a terrible unprofessional incompetent untrustworthy service! Steer clear if you value your data and sanity!
By Anders
Great service
By Mathias L.
i have paid for an account yesterday and today i have received a notice that my account is consider to be a fraud !!!
By SALAHEDDINE
dont see any problem so far, but i am currently only using the company email service.
By Poseidon E.