Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
572 reviews
Horizon TrustSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horizon Trust Company is a custodian that offers IRA custodial services for clients looking to self direct their Individual Retirement Account (IRA). Horizon Trust provides education on self directing and custodial services to investors interested in diversifying their tax-sheltered portfolios beyond the limited options of publicly-traded investment products.
Horizon Trust (horizontrust.com) has 572 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
572 approved reviews, newest moderated first
I thought Jessika Soto did an excellent communications job not only with me but with FutureBuilder (Cory) at The Home Depot. The conversations we had were very pleasant and very informative.
By Don A.
Response from Horizon Trust· May 31, 2022
We appreciate your kind words about your experience with Jessika. She truly is a pleasure to work with.
Celeste is an informed ball of energy who not only was able to answer all of my questions, she also left me smiling and wanting to make things happen with my SDIRA just so I could work more with her and her team. Similar interactions with all of the team at HTC from Greg, the owner, to other team members like Mercie & Brandi.
By Brandon H.
Response from Horizon Trust· May 31, 2022
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we agree, Celeste is and informed ball or energy on our team!
Jessika was with me every step of the way during my Solo 401K transaction. She explained things perfectly and made me feel comfortable with every question I asked. I would highly recommend Horizon Trust for any Solo 401K needs.
By Nelly
I am very thankful for Jessika’s help in transferring my funds. She is very knowledgeable and courteous and made everything very easy for me. I am very appreciative.
By Ana
Jessica was very kind and professional. Great communication and attitude. A+
By Willie S.
Jessica Soto was very helpful in assisting me request a transfer of funds.
By Kevin
Jessica did a great job communicating the details of what needs to happen to get a portion of my IRA dispersed to my SoloK. She made the whole process very simple and laid out a complete plan on how to handle the various scenarios that could play out during the transfer.
By Steven A.
Celeste helped me move a lot of time sensitive documents through the signature process quickly and thoroughly. Her follow-through and overall customer service was excellent! She was an absolute pleasure to deal with.
By Robert W.
