Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
212 reviews
Horace MannSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Horace Mann (NYSE: HMN) is the largest financial services company focused on helping America's educators and others who serve the community achieve lifelong financial success.Through our retail business, we help individual educators identify their financial goals and develop plans to achieve them. Our solutions include auto insurance, homeowners insurance, life insurance and retirement solutions.Through our worksite business, we partner with school districts to provide a comprehensive suite of employer- and employee-paid benefits, such as group life, disability and specialty health insurance, as well as supplemental products.
Horace Mann (horacemann.com) has 212 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
212 approved reviews, newest moderated first
The agent was very helpful and knowledgable about helping me with what life insurance policy would be best. The process was very easy.
By Michelle C.
Response from Horace Mann· Aug 16, 2025
We're happy to hear that the agent was helpful and knowledgeable in guiding you toward the best life insurance policy. We're glad the process was easy for you.
The agents are down-to-earth individuals that will take their time to talk and explain things with you. They even come to you if there is the need to do so. My first experiences revealed the human side of these agents, and I was grateful for the trouble they took in coming to me,
By Emmanuel N.
Response from Horace Mann· Aug 16, 2025
We're happy to hear that our agents' dedication to clear communication and willingness to meet your needs made your initial experiences so positive. We appreciate you recognizing their efforts!
I had a great experience with Blaine. He is very friendly and very quick to get back with me! Quick and great customer service!
By Jessica Y.
Response from Horace Mann· Aug 16, 2025
We're happy to hear that you had a great experience! We appreciate your feedback!
Everything fit together
By Blanche S.
I have a history of health issues and didn’t believe I could qualify for life insurance. My Horace Mann agent, David, was so wonderful to work with. He made the process less overwhelming and found a policy that is affordable. Having this policy puts my mind at ease. I am so grateful for the support I received.
By Theresa D.
Response from Horace Mann· Aug 16, 2025
We're so happy to hear that you had a wonderful experience. It's great to know that we could help you find an affordable policy that brings you peace of mind, especially given your history of health issues. We appreciate your positive feedback and are grateful for your support.
Was able to save us money on our car insurance. Great communication and assistance
By ALAN W.
Response from Horace Mann· Jul 30, 2025
We're happy to hear that we were able to help you save money and provide great support with your car insurance. Thank you for your feedback!
I like having a real person I can see and meet with or reach on a phone on insurance matters who lives in my area and not in another state or country.
By Frances V K.
Response from Horace Mann· Jul 28, 2025
We're happy to hear that you value having a local agent for your insurance needs. We appreciate you taking the time to share your positive experience with us!
Excellent to work with and very honest. Very knowledgeable.
By MIKE S.
Response from Horace Mann· Jul 25, 2025
We are happy to hear that you found our team knowledgeable and honest. Thank you for sharing your experience!
