Horace MannReviews of horacemann.com

Response from Horace Mann· Sep 4, 2025

Thank you for sharing your experience! We’re so pleased to hear that your agent and staff provided you with great service. We also appreciate your honest feedback about our underwriting department. We’re always working to improve, and your comments help us identify where we can do better. Thank you for choosing us—we look forward to continuing to serve you.

Response from Horace Mann· Sep 4, 2025

Thank you for your feedback! We’re so glad to hear that you found our process easy to use and that our rates helped make coverage on your car possible. Making insurance accessible and straightforward is exactly what we aim for, and it’s wonderful to know we delivered that for you. We appreciate you choosing us and look forward to continuing to serve your insurance needs!

Response from Horace Mann· Sep 4, 2025

Thank you for the positive feedback! We appreciate it.

Response from Horace Mann· Aug 29, 2025

We always stive to follow through on commitments, and we believe in doing what we say, every time, because reliability is what makes great service stand out. If there is anything we can do to help improve your experience, please give us a call at 800-999-1030 so we can assist. Thank you for your feedback.

Response from Horace Mann· Aug 28, 2025

Thank you so much for sharing your experience! We’re thrilled to hear that your agent was able to provide the support and service you needed for both your auto and homeowners insurance. Having a local presence in your hometown means a lot to us; we love being able to offer that personal connection, whether it’s a call or a visit. We truly appreciate your kind words and are so glad you feel taken care of. Thank you for choosing us!

Response from Horace Mann· Aug 28, 2025

We're happy to hear that your agent provided a helpful and thorough explanation. Thank you for your positive feedback!

Response from Horace Mann· Aug 25, 2025

Thank you for bringing this to our attention. We’re very sorry to hear about the issues you’ve experienced with your payments and the resulting increase in your monthly rate. We’d be happy to review your account for additional discounts, or shop with partner companies for different quote options to assist you. Please give us a call at 800-999-1030 if you would like to explore these options. Your trust is important to us, and we want to ensure you continue receiving the value and service you expected when you chose Horace Mann.